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12 Best Business Writing Books [Updated 2017]

by Mary Cullen on Mon, Feb 6, 2017

Because every business person needs to write well at work, there are hundreds of books specifically about business writing. I have a bookshelf and Kindle full of them because I read everything I can on this subject.

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Topics: Business Writing Resources

How To Write A Business Memo [Free PDF Template]

by Mary Cullen on Wed, Nov 9, 2016

What is the meaning of internal memo?

The term "internal memo" is actually redundant since a memo is always an internal document.

A memo is a business document that communicates information internally in an organization. A business letter communicates information outside of an organization. Email is used both inside and outside an organization.

Here is a standard business memo format model.

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Topics: Business Writing Resources

Crafting Business Writing Goals for Performance Reviews

by Mary Cullen on Thu, Feb 28, 2013

To accurately measure employee business writing, it is critical to link the business goals of the employee's key documents to specific writing attributes. "Better report writing"  or "more clear email" is too vague and impossible to measure. 

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Topics: Business Writing Skills, Business Writing Resources, Writing for Business Newsletter

Business Writing Tip: How to Organize Web Information

by Mary Cullen on Thu, Jul 14, 2011

During business writing courses, we always discuss how to effectively manage the huge amount of information that floods all of us in business email, documents, and websites. This article provides business writing tips to manage your web content:

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Topics: Business Writing Resources

Business Letter Format

by Mary Cullen on Tue, Mar 22, 2011

A business letter is a document you send to a reader outside of your organization. A memo is used internally in business. (Memo format.) Here is a standard business letter format model, based on The Business Writer’s Handbook:

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Topics: Business Writing Resources

How To Enable Readability Measures in Microsoft Word 2007

by Mary Cullen on Wed, Apr 28, 2010

The Readability Measures feature in Microsoft Word and Outlook are helpful tools to measure words per sentence, passive voice percentage, the Flesch Reading Ease, and Flesch-Kincaid Grade Level in your documents. Together, they offer a measure of the clarity in your business writing.

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Topics: Business Writing Resources

My Most Trusted Business Writing Style and Grammar Guides

by Mary Cullen on Mon, Jun 15, 2009

I am often asked which sources I use for business writing style and grammar guides. These are my most trusted sources:

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Topics: Business Writing Resources, Business Writing Style

Build Your Business Writing Vocabulary

by Mary Cullen on Thu, May 14, 2009

Here are four websites that will help you build your vocabulary, in order of value to business writers:

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Topics: Business Writing Resources

Twitter Pros and Cons in Business Communication

by Mary Cullen on Wed, Apr 1, 2009

Twitter can be incredibly useful in business communication, or completely inane. This hilarious video sure shows the silly side of it:

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Topics: Business Writing Resources

Ten Years, Ten Business Writing Lessons Learned

by Mary Cullen on Thu, Oct 2, 2008

Instructional Solutions celebrated ten years in business last month.

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Topics: Business Writing Resources