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How to Write For a Global Audience [16 unexpected examples]

by Katie Almeida Spencer on Mon, Jan 23, 2017

As businesses become more international, so must our writing. Most of the time, good business writing skills transfer very well to global audiences, but there are some things that you want to keep in mind about intercultural relations. Lots of research has been done on this topic, so I’ll include links for further reading.

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Topics: Business Writing Skills

Business Letter and Business Email Salutations

by Mary Cullen on Mon, Jan 23, 2017

Dear Reader: Dear Reader, Hi Reader, Good afternoon, Reader: Hey Reader! Are you confused about shaping salutations in business letters and business email?

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Topics: Business Writing Skills

I Am Sorry: How to Write a Business Apology Letter

by Mary Cullen on Fri, Jan 20, 2017

Here is a classic P.G. Wodehouse quote that so illustrates this misplaced focus of posturing to forge relationships: “It is a good rule in life never to apologize. The right sort of people do not want apologies, and the wrong sort take a mean advantage of them.”

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Topics: Business Writing Skills

87 Advanced Business Writing Tips

by Mary Cullen on Fri, Dec 23, 2016


I'm excited to share these top 87 business writing tips with you.

They were honed while I studied English Literature and Rhetoric, taught writing at the university level, and worked with thousands of individuals and hundreds of companies to help people write better at work. 

My hope is these tips help you enjoy writing, better communicate at work, get ahead in your career, and grow your business!

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Topics: Business Writing Skills

Is A Name Suffix Included in a Salutation?

by Mary Cullen on Sun, Nov 20, 2016

Reader Question about Name Suffixes:

What would be the proper business email or business letter salutation for someone with a II, Jr., Sr., etc. following their last name? (i.e. John Adams, II or John Adams, Jr.)

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Topics: Business Writing Skills

Business Writing Training Guidelines for Writing Performance Appraisals

by Tom DuPuis on Tue, Oct 25, 2016

Performance appraisals play an important role in motivating your employees and in encouraging them to work to the best of their abilities. Appraisals provide an opportunity to shine for many, and an opportunity to reflect for others. Business writing training guidelines assist the difficult task for both business owners and managers to evaluate employee performance against quantifiable Key Performance Indicators (KPIs).

Business writing training guidelines will also help individuals better document their achievements during their annual performance review.

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Topics: Business Writing Skills, Business Writing Training

How to Improve Your Employees Business Writing Skills [Quick Tips]

by Mary Cullen on Wed, Aug 31, 2016

How to improve business writing skills is a vexing issue for many businesses. Employees' ability to write clearly and convert complex information into summarized, well-written business documents offers a huge competitive advantage. 

Although improving business writing skills seems like an easy thing to do, it really isn’t. Many senior executives and leaders struggle with large chunks of data and disparate information. They lack the ability to extract relevant information from mere noise and convert it into a meaningful, result-oriented message.

Employees spend too much time planning, writing, and proofreading business documents. Final documents have too many errors. Sentences lack a logical transition of ideas. The end result is a poorly written document that reflects poorly on business and impairs employee productivity.

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Topics: Business Writing Skills, Business Writing Training

The Art and Science of Improving Business Writing Skills

by Mary Cullen on Mon, May 23, 2016

Business writing is both a science and an art. It requires careful planning, meticulous execution, and a critical review. When it comes to business writing, there are certain characteristics that separate a well written email or document from a poorly written one.

The science of business writing ensures that key information is extracted and presented well. The art of business writing ensures that both the information and writer are engaging. 

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Topics: Business Writing Skills

How to Better Mentor Employees In Business Writing

by Tom DuPuis on Thu, May 5, 2016

If your team's business writing ability is weak, it will impact potential revenue and decrease production.  Poor written communication may steer a prospect in another direction.  It also means your team will require more time than necessary to complete writing tasks.  

Poor business writing reflects poorly on an organization.  Strong business writing abilities influence others on the team positively; conversely, the opposite is also true.  

Improving business writing skills will save money and time. If your team's writing is weak, you must correct this.

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Topics: Business Writing Skills

3 Ways Weak Business Writing Skills Hurts Your Business

by Mary Cullen on Tue, Feb 9, 2016

Business writing development for employees is sometimes an afterthought for organizations. This is a mistake that can weigh down any business. How well each person employed in your business unit performs is a reflection of the organization’s work efficiency as a whole, and even something as apparently small as ambiguity in written instructions circulating within the department, or poor written communication with customers, can have serious consequences. 

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Topics: Business Writing Skills