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What is Business English? [A Simple Definition]

by Katie Almeida Spencer on Fri, Feb 17, 2017

There’s a lot more to learning a second (or third or fourth!) language than just vocabulary and grammar because languages are used differently in different contexts.

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Topics: Business Writing Style

When To Use Time Sensitive Salutations [Etiquette Mistakes]

by Mary Cullen on Sun, Nov 20, 2016


Two participants in our Effective Business Writing course recently questioned why using “Good Evening” was not best practice for an email salutation.

We always want to engage our reader, and shape any document, including email, from our reader’s perspective, not our perspective. With email, when the recipient is likely to read the email is more relevant than when we send it.

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Topics: Business Writing Style

Business Writing Style Headlines

by Mary Cullen on Fri, Jul 19, 2013

This edition of Business Writing Headlines focuses on style:

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Topics: Business Writing Style

How to Hone the Right Tone in Business Writing

by Mary Cullen on Tue, Jul 16, 2013

Where is the line between personality and professionalism in business writing tone? How much of our personality should shine through our documents?

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Topics: Business Writing Skills, Business Writing Style

Headlines: Business Proofreading and Business Writing Style

by Mary Cullen on Fri, Oct 19, 2012

This edition of The Friday Five - Business Writing Headlines presents:

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Topics: Business Proofreading, Business Writing Style

Business Writing and the Power of We

by Mary Cullen on Mon, Oct 15, 2012

This post is part of Blog Action Day. For the fifth time, on October 15, bloggers around the world write on a common theme to focus attention from thousands of perspectives. This year's focus is the power of we. The power of we is a concept that is front and center in business writing, so I'm very pleased to support this effort. 

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Topics: Business Writing Skills, Business Writing Style

Top Business Jargon to Avoid

by Mary Cullen on Thu, Oct 11, 2012

Forbes Magazine conducted a Jargon Madness tournament on Twitter, asking readers to submit the business writing jargon that most annoyed them. The "winners" advanced to qualifying and final rounds. From Forbes:

The next time you feel the need to reach out, touch base, shift a paradigm, leverage a best practice or join a tiger team, by all means do it. Just don’t say you’re doing it. Because--and please believe us--all that meaningless business jargon makes you sound like a complete moron. 

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Topics: Business Writing Style, Writing for Business Newsletter

Friday Five Headlines: Business Grammar and Business Writing Style

by Mary Cullen on Fri, Sep 28, 2012

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Topics: Business Grammar, Business Writing Style

Headlines: Business Writing Style and Business Email

by Mary Cullen on Fri, Sep 14, 2012

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Topics: Business Email Writing, Business Writing Style

Business Writing Style Top Tip: Positive Language

by Mary Cullen on Mon, Jul 16, 2012

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Topics: Business Writing Style, Writing for Business Newsletter