Email is an interesting business communication tool. It can be either efficient or a huge time drain. In this course, learn to write email in less time that better elicits business objectives, which are clear and correct.
"The newest computer can merely compound, at speed, the oldest problem in the relations between human beings, and in the end the communicator will be confronted with the old problem, of what to say and how to say it."
~Edward R. Murrow
The first portion of the course addresses process:
The second portion of the course is practice and feedback: Complete writing exercises and receive award-winning instructor feedback on email exercises, specific to your course goals.
The third portion of the course addresses language and style: brevity, clarity, grammar, language flow, etc.
Mary founded Instructional Solutions in 1998, and is an internationally recognized business writing trainer and executive writing coach with two decades of experience helping thousands of individuals and businesses master the strategic skill of business writing. She excels at designing customized business writing training programs to maximize productivity, advance business objectives, and convey complex information.
Mary leads the project management and instructional design on customized courses. She also personally teaches the first courses launched for a client, and trains the instructors who lead ongoing training.
She holds a B.A in English from the University of Rhode Island, a M.A in English Literature from Boston College, and a C.A.G.S. in Composition and Rhetoric from the University of New Hampshire.
She lives in Princeton, New Jersey where she enjoys yoga, running, cooking, tinkering with new technologies, and most especially her family.
Andrew Steinbeiser is a freelance journalist and writer who reports on the arts and entertainment industries. He previously worked at Marvel Entertainment on marketing and communications projects. Additionally, Andrew has worked as a tutor for Syracuse University’s renowned writing center, helping students draft and edit essays, reports, and more.
He holds a B.A. in Communications & Rhetorical Studies and a B.A. in Journalism, both from Syracuse University.
Despite growing up near Portland, Maine, he currently lives in Portland, Oregon. When he’s not writing, he enjoys running, hiking, and reading comic books.
Grace worked as a writing tutor at Elon University, where she focused on working with non-native writers and business information flow. She is a successful blogger, and adept at business writing in social media and collaborative writing.
She holds a B.A. in International Studies and Communication from Elon University, and has completed graduate work in Composition and Rhetoric from Pompeu Fabra University in Barcelona. She has supported training for our clients at DuPont, Liberty Mutual, USTA, Transocean, and Hillphoenix with stellar client reviews.
She is bilingual in English and Spanish, and has traveled extensively, providing a keen sensitivity to global writing. She lives in New York City.