"The newest computer can merely compound, at speed, the oldest problem in the relations between human beings, and in the end the communicator will be confronted with the old problem, of what to say and how to say it."
                                ~Edward R. Murrow

Business email is overwhelming business writers. In this email training, we work with typical email documents and requirements, volume, and challenges. Participants learn to master email management and write emails that actually are read.

• Reduce reader time of business email by 35% and writer time by 25% by employing proper organizing strategies for writing business emails.
• Improve email etiquette.
• Reduce email volume.
• Understand who should receive emails, and who should not, reflecting this accurately in To, Cc, and Bcc lines.
• Employ effective stylistic strategies to improve reader absorbability of business email.
• Know when to use business email, and when other communication methods are better.
• Write more clearly when writing a business email, with reader understanding and action as the goal.
• Employ better format techniques, to cut through information overload.