Note: this ESL business writing course is identical to Effective Business Writing Techniques, but includes additional assessment and instruction on esl grammar and syntax issues. NOTE: additional grammar and assessment is in blue text in the course outline below.
"The ability to organize and express ideas verbally and in writing is the single most important skill for all employees...the letter, the report or memorandum, are essential tools of the employee."
- Peter Drucker
Effective Business Writing Techniques for Non-native Writers of English consists of 10 lessons, with focus on esl business writing, and includes detailed instructor review of your writing.
Course Goals:
- Reduce reader time by 50% and writer time by 25% by employing proper organizing strategies.
- Know the steps for planning and organizing thoughts and ideas.
- Recognize unnecessary and confusing words and phrases and eliminate them
- Get started writing more quickly and finish faster.
- Write more clearly with reader understanding and action as the goal.
- Be able to define the exact purpose for each piece of writing.
- Possess the skills necessary to project a competent and friendly image in letters, memos, e-mail and reports.
- Identify and correct grammar and syntax.
Course Outline
- Introduction and Self-Assessment
- Lesson Objectives
- Write As If Your Career Depends On It. It Does!
- Basic Ingredients: Content and Process
- Assess Your Business Writing
- 6-Steps to Effective Business Writing
- Lesson Objectives
- Introduction: Preparing to Write
- The 6-Step Process for Effective Business Writing
- Ready, Fire, Aim: The Importance of Organization
- Lesson Objectives
- Overview of Organization
- Inductive and Deductive Arrangement
- Summary Statements
- Openings and Closings
- Critical Elements
- Avoiding Writer's Block
- Organizing the Information
- Memos: Structure, Tone and Tactics
- Lesson Objectives
- Introduction to Memos
- Memo Writing Techniques
- Memo Format
- Using Direct Techniques to Deliver Bad News
- Using Indirect Techniques to Deliver Bad News
- Grammar Quiz
- Practice Exercise
- Letters: Structure, Templates and Customary Formats
- Lesson Objectives
- Effective Letter Writing
- Letter Templates
- Letter Structure
- Using Headings in Letters
- Practice Exercise (instructor feedback of your writing and grammar assessment)
- E-mail: Structure, Use and Conventions
- Lesson Objectives
- E-mail Considerations
- E-mail Techniques
- E-mail Structure
- E-mail Use
- E-mail Language
- Practice Exercise (instructor feedback of your writing and grammar assessment)
- Reports: Structure and Strategy
- Lesson Objectives
- Overview of Reports
- Order of Elements in a Formal Report
- Breakdown of Element: Front Matter, Body, and Back Matter
- The Executive Summary
- Style: Organization and Presentation
- Lesson Objectives
- Headings and Sub-headings
- Using White Space
- Using Sidelines
- Using Tables, Graphs and Illustrations
- Overall Considerations
- Style: Word Choice
- Lesson Objectives
- Active Voice vs. Passive Voice
- Eliminate "Deadwood" and Using Straight Talk
- Don't "Smother" Verbs
- Reader-Focused Wording
- Quiz
- Style: Tone
- Lesson Objectives
- Gender Language
- Overall Tone Considerations
- Quiz
Wrap-Up
- Evaluate Training
- Receive Certificate of Completion and Skill Improvement Measurements
- Receive grammar resources and study plan, specific to identified skill gaps.
Register now to improve your business writing.