Benefits

Reduce writing time by 25%
Reduce reader time by 50%
Reduce training costs and re-capture wasted work time
Increase clarity, efficacy and readability of your documents
Train any time, pace and place
Enhance cross-functional communication
Writing will become a powerful employee and organization tool to elicit your business objectives

Testimonials

Thank you very much for your insightful comments. I actually appreciate the fact that you "nitpicked" my exercises. Your comments and suggestions are of great value and I can only benefit from your professional advice. What a great resource to go back and be able to refer to. I truly gained knowledge and an appreciation to perfecting writing skills in the business world. Thanks again.

- Account Executive, FedEx Services

The lessons on email were very strong. I manage 40 remote people, so nearly all communication occurs via email. When to use email (and not) and the audience targeting and content information is exactly what my people need. Already, I’ve seen a big improvement in communication.

- Manager, Aramark Corporation

This course will minimize the time I spend when writing emails, reports, and letters. I spend hours each day reading and writing email, so you’ve given me back the most valuable commodity – my time! Thank you.

- Claims Representative, Liberty Mutual Insurance Group

Email writing is better than 50% of my job and I see now where I was missing opportunities to clarify the impact. Great insights! Three of my colleagues are in this class and at lunch we all agreed this training is great.

- Customer Service Manager, Boston Communications Group

This training will help in both my written and verbal communications because I learned to organize my thoughts before I begin speaking or writing. I now see the actual methodology to improve my technical reports.

- Project Manager, Bombadier Aerospace, Northern Ireland

OK, I admit it. I did not want to attend today’s training because I am so busy. However, I am so glad I did. This was a fantastic class, and the discussion of user requirement documents and project status reports was illuminating. I can see already how much time I will save using these techniques. The instructor was excellent and really kept things on target and interesting.

- Business Analyst, Liberty Mutual Insurance Group

This was my first online course, and it was excellent. It was easy to navigate, and I could work on my own time. My instructor was so helpful and her detailed comments about my writing exercises helped me see the where my writing can have more impact.

- Sales Representative, FedEx

My instructor has the right personality and enthusiasm and knowledge for this course – very easy to understand and she used excellent real life examples. There were non-technical and highly technical people in this class and she got us to understand each other. Writing across the teams will be much better.

- Project Manager, Avecia Biotechnology