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The Effective Business Writing Techniques Course

Business Writing Course Participant

Learn How To Improve Your Business Writing

Our flagship business writing course teaches you a proven step-by-step process to write faster and more effectively. 

 

The simple truth is most business people struggle to convey their ideas through written text effectively. This course will help you or your team to develop professional communication skills. Business writing is one of the most important skills for personal and organizational success. 

The secret to being a great professional writer is the ability to refine complex ideas and express them concisely. 

The good news is this is exactly what we teach you to do in this course.

It will help smart, technical, analytical professionals whose writing is complex and whose writing matters in the information flow of the company

In this comprehensive writing workshop we will teach you how to:

  • Learn the optimal business writing process, so you can write any document at work confidently.

  • Spend 30% less time on each document.

  • How to write more efficiently and effectively.

  • Plan, draft and edit important documents including memos, business letters, reports, and email.

  • Write with purpose, so there is no doubt what the reader's next action should be.



This course is a great fit for you or your organization if...

 

  • You're in charge of a group or division in your company and looking to improve your team's communication and professionalism.

  • You're an individual looking to improve your skills to get a raise, become more effective in your communication, or become more qualified for a new job.

  • You're a non-native speaker looking to increase your ability to communicate professionally in English.
    [We have a version of this course just for non-native speakers]

  • You've recently moved to a role where you need to write more technical or analytical documents and reports.

  • You want to become better in business writing, but you don't know strategies specific to your skill gaps.

This course is probably not for someone just looking for grammar or language tips.

 

The most difficult part of professional communication is effectively writing for your audience and expressing complexity in an easy-to-understand way.

 

Business writing is an essential skill for every working professional. It is critical that you can communicate with individuals both inside and outside of your organization. Write to minimize confusion, avoid expensive mistakes, and evade 50-thread email chains.

The point is your company (and your job) depends on clear communication.

Yet so many business professionals continue to make the same embarrassing mistakes and feel overwhelmed when sythesizing and communicating complex information to multiple audiences.

If you are feeling overwhelmed by reports, emails, meetings, and interruptions then there is probably a breakdown in your writing process. 

Our students continually tell us that they didn't even realize the mistakes and missed opportunities they were making every day. 

Imagine being able to quickly and effectively write communications. Making it easy for colleagues, auditors, compliance, executives, or potential clients to understand your message.

Remember –– the goal of this course is to teach you stratagies to become a more strategic business writer. This means you will be able to present complex information clearly, regardless of the type of document and audience.  

Once you finish the Effective Business Writing Techniques Course you will be able to:



  • Use a proven process to plan and write any document

  • Write effective internal and external business documents, email, and reports

  • Quickly generate and organize ideas

  • Tailor your writing style dependent on the audience and goals of the document

  • Write clearer and more concise documents

  • Communicate more effectively both internally and externally from your organization

 

Award Winning Individual Feedback For Every Student

 

In this course you will also get individual feedback from the instructor. To truly improve your business writing skills, you need both course instruction and feedback on your actual writing.

 

During the course, you will apply what you are learning in mini writing tasks. These tasks are designed to reinforce what you are learning in that section of the course. Additionally, after submitting actual writing exercises, you will receive both subjective and objective feedback from your instructor. Here are a few of the items we provide feedback on.

 

Objective feedback:

  • Does the document have a clear purpose and business objective?
  • Is the document based fully on reader perspective?
  • Does the reader have all the content needed (and none that is not needed) to achieve the business objective of the document?

 

Subjective feedback:

  • Is your tone too blunt or too timid?
  • Are your word choices clear and strong?
  • Can you cut any unnecessary words?
  • Are there any grammar errors?
Editing feedback alone improves an individual document. Our feedback makes you a better writer.

 

After each course, we ask our students for their feedback. Here are just a few responses...

 

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This business writing course is split into 10 modules:

 

Module 1: An Introduction and Self-Assessment

This module outlines the necessary foundation for writing better content and process. We will work with you to develop specific learning goals that you want to achieve by the end of the course.
[Download the full course outline]



Module 2: The 6-Steps to Effective Business Writing

Learn our step-by-step process to write more effectively. After this module, you will be able to synthesize complex technical concepts clearly, and convey them through written text. You will be able to organize better and help your reader respond accurately. The ability for you to communicate complex information logically is a huge competitive advantage.  We will also teach you how to avoid writer's block, write faster, and reduce errors.  



Module 3: Importance of Organization

Learn how to organize your documents for clarity. Nothing is worse than getting a document that is difficult to understand due to poor organization. This module includes tips and tricks on how to organize the beginning, middle, and end of your document and make it quick to scan.

 

Module 4: Internal Documents

Learn how to write better internal documents. Better communication inside your organization can lead to fewer meetings, higher productivity, and less chaos. 
[Download the full course outline]



Module 5: Letters and External Documents

Learn best practices when writing to external stakeholders. A writing mistake to a team member may be overlooked, but you can be sure it will be noticed by a new customer, supplier, or regulator. It is crucial you can communicate professionally with external stakeholders. 


Module 6: Email Use and Structure

Email now accounts for over 25% of our time in the workplace according to a study from McKinsey Global. In this module, we show you how to save time and better manage high email volume. Learn how to structure and write emails that get results.
[Download the full course outline]



Module 7: Structure and Strategy for Reports

Report writing can be a daunting task if you do not have a strategy. We will provide you with an overview of the components for a report and teach you to write more clearly. You will learn how to drastically improve your report effectiveness by learning how to write a comprehensive executive summary.



Module 8: Organization and Presentation

In this module, we share the best tips for organizing and presenting information. Clear writing ensures your reader understands your main points. You will also learn how to format documents depending on their purpose. This will guarantee your work looks complete and professional and engaging for your reader.
[Download the full course outline]



Module 9: Clarity and Word Choice

Finding the right words to convey your message can be difficult. In this module, we focus on improving clarity through word choice. This will help you to eliminate unnecessary jargon and bloat. You will learn how to choose language that is focused on achieving the goals of your document.


Module 10: Style and Tone

Style and tone may change depending on the type of document you are writing. An internal memo or email is different than an external letter or report. In this section, we will teach you how to convey confidence in a polite tone. Your tone is a reflection of you as a writer and affects how your reader will receive the information.
[Download the full course outline here]

 

This course includes award-winning instructor coaching and feedback and ongoing support.

 Download Course Outline 

 

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Design Your Package

We offer customized courses and exercises that match your company's needs. Click below to schedule a discussion.

Calculate your ROI

Or, call us at 609-683-8100

Individual Enrollment
Sign up today and start learning how to become a better professional writer.

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Recent Course Testimonials

"This course will minimize the time I spend when writing emails, reports, and letters. I spend hours each day reading and writing email, so you’ve given me back the most valuable commodity – my time! Thank you."

Claims Representative
Liberty Mutual Insurance Group

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"This was my first online course, and it was excellent. It was easy to navigate, and I could work on my own time. My instructor was so helpful and her detailed comments about my writing exercises helped me see where my writing can have more impact."

Sales Representative
FedEx

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Key Skills You Will Learn


  • Convey complex information clearly through your writing
  • Identify and correct your individual grammar errors
  • Significantly reduce time spent writing documents
  • Include well organized, relevant content
  • Professionally disagree and persuade through written text 
  • Organize and format text to be easy to read
  • Objectively proofread your work for errors
  • Plan a document's structure to avoid writer's block
  • Utilize tools to analyze tone, jargon, and readability 
  • Project competency and professionalism in all documents, including letters, memos, email and reports

Calculate your ROI      Calculate your ROI

 


 

Business Writing Course Instructors

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Mary Cullen

M.A. in English Literature from Boston College

 Mary founded Instructional Solutions in 1998, and is an internationally recognized business writing trainer and executive writing coach with two decades of experience helping thousands of individuals and businesses master the strategic skill of business writing. She excels at designing customized business writing training programs to maximize productivity, advance business objectives, and convey complex information.

Mary leads the project management and instructional design on customized courses. She also personally teaches the first courses launched for a client, and trains the instructors who lead ongoing training.

She holds a B.A. in English from the University of Rhode Island, a M.A. in English Literature from Boston College, and a C.A.G.S. in Composition and Rhetoric from the University of New Hampshire.

She lives in Princeton, New Jersey where she enjoys yoga, running, cooking, tinkering with new technologies, and most especially her family. 

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Katie Almeida Spencer

M.A. in Applied Linguistics from the University of Massachusetts Boston

Katie is an experienced English as a Second Language instructor, tutor, and teacher trainer. She is currently teaching Business Communication and Academic Writing at the University of Massachusetts Boston. She is very skilled at evaluating both the substance and language of business documents. Her writing critiques and instruction have received stellar evaluations from our clients at DuPont, Liberty Mutual, and Greenwood Resources.

She holds a B.A. in Journalism from the University of Rhode Island and an M.A. in Applied Linguistics from the University of Massachusetts Boston. Areas of expertise include business writing, English as a second language, and writing as a second language.

She loves to travel, has intermediate level Spanish skills, and is working on her French for her next trip. She lives in Boston when she is not traveling.

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Andrew Steinbeiser

B.A. in Communications & a B.A. in Journalism, both from Syracuse University

Andrew Steinbeiser is a freelance journalist and writer who reports on the arts and entertainment industries. He previously worked at Marvel Entertainment on marketing and communications projects. Additionally, Andrew has worked as a tutor for Syracuse University’s renowned writing center, helping students draft and edit essays, reports, and more.

He holds a B.A. in Communications & Rhetorical Studies and a B.A. in Journalism, both from Syracuse University.

Despite growing up near Portland, Maine, he currently lives in Portland, Oregon. When he’s not writing, he enjoys running, hiking, and reading comic books.

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Tom Dupuis

B.A. in Business Administration and English from Reed College

Tom Dupuis specializes in technical writing and is particularly interested in analytical and financial writing, as well as synthesizing strong executive summaries.

He currently teaches Business Communication at Rutgers University.

He holds a B.A. in Business Administration and English from Reed CollegeC, and a M.A. in Communications from the University of Colorado. He has successfully supported our clients from Boeing, FedEx, and the US Army.

He loves hiking, gardening, the power of language, and lives in the nature of the Hudson Valley, outside of New York City.


 

Become a Better Business Writer 

The entire 10 module course is available for one single payment of $595 for individuals. 
Calculate your ROI 
Or contact us for group dicounts.

 

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