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Training that transforms employee writing skills into a business asset.

Customized, industry-specific writing programs.

Virtual, onsite, and online training that elevates writing skills and reduces writing time. 

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Find the Right Solution for Your Goals

Participants consistently reduce writing time by 25% or more — including when writing with AI

Train a Team or Department

Customized, instructor-led programs for groups of any size.

Improve Your Own Writing Skills

Online courses and coaching with instructor feedback.

Learn How to Write Better with AI

Write faster with AI tools while maintaining full control.

Improved writing is time and money saved.

 
Training 15 employees who earn $55,000 per year and write for 3 hours per day will recapture 3,888 employee hours of writing time and $126,563 in salary allocation.

 

 

Most writing problems aren't grammar problems.
They're thinking problems.

Substance and syntax are both essential.

Substance: Critical Thinking + Content
Syntax: Clear, Concise, Correct Language

Why Organizations Choose Instructional Solutions

Our programs combine structured thinking, audience-focused communication, concise business writing, AI integration, instructor coaching, and customized document training.

This creates consistent writing standards across teams — and measurable time savings.

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Optimal Business Writing Process


Our proven process enables learners to create tailored, relevant content that meets audience needs.

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Reduce Writing Time by At Least 25%


Participants consistently share that their writing time is reduced by at least 25% after training.

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Instructor Feedback for All Participants


Detailed and supportive writing feedback from our expert instructors for learners at every level.

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Customizable Content and Flexible Delivery


Customized with your documents and available in flexible delivery methods to work with your team's unique culture and needs.

What Our Clients Say About Our Training

View more testimonials and case studies.
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The major benefit was understanding the importance of who you are writing to (audience) and what you need them to know (content). [We learned] to create professional and concise emails, reports, and documents in general (less wordy, proper tone and syntax).

 - Vertex Pharmaceuticals

See case study. See evaluations.

GMP and CMC Documentation Training

Senior Manager

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The course is informative and very well organized. One can learn a lot from the training. The instructor’s advice is very detailed and clear to me. It really enhanced my way of thinking and writing.

 - International Trade Association, Department of Commerce

See case study. See evaluations.

Research and recommendations economic report training

Senior Research Analyst

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Structuring my writing process instead of just guessing and coming up with my own process. I wish I learned this in grad school!

 - Mitre

See case study. See evaluations.

Ongoing general technical writing and specialized technical report writing training

Research Engineer

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The process steps will allow for a universal approach for beginning and ending writing projects with consistency in order to meet and exceed sales’ expectations.

 - Workday

See evaluations

Technical proposal and executive summary writing training

Technical Proposal Writer

Choose the Training Format that Works for Your Organization

For HR and L&D decision makers: every format delivers our full methodology.

Not sure which course fits? We'll recommend the best approach for your team.

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Virtual Instructor-Led Training

Live sessions your team can attend from anywhere.

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Onsite Instructor-Led Training

We come to you for full-day or multi-day in-person sessions.

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Self-Paced Online
Courses

Flexible online courses with instructor feedback and coaching.

400+

Organizations Trained

25%+

Reduction in Writing Time

27 years

Years in Business

20+

Courses

Meet the mentors of business writing excellence

Our expert instructors bring deep industry experience. They provide engaging, interactive business writing training that includes insightful coaching and personalized feedback to sharpen writing and improve clarity, professionalism, and effectiveness.

Mary Cullen

President and Founder


Grace Cuddy

Instruction Team Manager, Lead Business Writing Instructor, and Executive Writing Coach

Elisabeth O'Quinn

Lead Business Writing Instructor and Executive Business
Writing Coach

Katie Almeida Spencer

Business Writing & ESL Instructor

Janet D'Angelo

Business Writing Instructor

Bailey Lang

Business Writing Instructor

Ready to Make Writing a Team Strength?

Schedule a no-pressure time to talk. Speak directly with the people who will train your team, not a salesperson.

We find the right fit for your goals and budget, and then customize the program around your team's actual documents


Looking to enroll an Individual?
Get a course recommendation.

Questions About Instructional Writing

Who should take professional writing training?

Business writing training is most valuable for professionals whose writing directly affects decisions, relationships, or outcomes - analysts, project managers, HR teams, client-facing staff, technical specialists, and anyone who writes reports, proposals, emails, or executive summaries.

Organizations typically see the highest ROI when they train entire teams rather than individuals, because writing quality becomes consistent across departments. Instructional Solutions has trained groups from 5 to 500 across finance, healthcare, government, technology, and engineering - any team whose written communication carries real professional weight.

How do business writing courses improve workplace communication?

Most workplace communication problems aren't grammar problems - they're thinking problems. Unclear writing usually means unclear thinking: the writer hasn't determined what the reader actually needs to know, in what order, and why it matters.

Our training addresses both layers: substance (how to structure information and think critically about audience and purpose) and syntax (clarity, concision, and professional tone). Teams that complete our training consistently report faster drafting, fewer revision cycles, and more confident, decisive communication across email, reports, and proposals.

How long does it take to improve business writing skills?

Participants typically see measurable improvement within one training session. Our methodology focuses on transferable frameworks - specifically our six-step writing process -that professionals can apply immediately to real documents.

Most group training programs run one to two days, with reinforcement exercises built in. Longer-term skill development continues through our self-paced online courses, which include individualized instructor feedback on every exercise. Unlike generic grammar courses that produce short-term awareness, our process-based approach produces lasting change because it gives writers a repeatable system, not just a set of rules.

Are writing courses available online, onsite, or virtual?

Yes, all three. Instructional Solutions offers live virtual instructor-led training for distributed and remote teams, onsite training for organizations that prefer in-person sessions, and self-paced online courses for individuals or teams on flexible schedules.

Every format delivers the same core methodology and the same standard of individualized instructor feedback. We work with organizations worldwide, and our virtual training consistently receives the same high ratings as in-person sessions. If you're not sure which format fits your team, we'll recommend the right approach during your initial consultation.

How do our writing courses help teams using AI writing tools?

AI tools can produce text quickly, but AI-generated writing frequently lacks the structure, critical thinking, and audience awareness that effective business communication requires. Teams that rely on AI output without a strong writing foundation and human-centric process tend to produce faster drafts of unclear documents.

Our Writing with AI program teaches professionals to use AI tools effectively - applying our proven six-step writing process to AI-assisted work so the output is both faster and better. Participants learn how to direct AI tools with precision, evaluate and revise AI-generated content, and maintain the critical thinking that separates useful business writing from generic output. This is the same methodology trusted by Fortune 500 teams, now applied directly to AI-assisted workflows.

Why is business writing important in the workplace?

Writing is how most professional decisions get made. A proposal that doesn't communicate value clearly won't get approved. A report that buries the key finding wastes everyone's time. An email that lacks clarity creates follow-up, confusion, and delay.

Research consistently shows that employees spend a significant portion of their workday writing, and that poor writing costs organizations measurable time and money in rework, miscommunication, and lost opportunities. Strong business writing isn't a soft skill. It's an operational efficiency, a credibility signal, and a competitive advantage, particularly for client-facing teams and organizations where documentation, compliance, or technical communication are central to the work.

How is this different from using AI to improve writing?

AI tools can suggest edits, flag passive voice, and smooth sentence-level errors. What they can't do is teach a writer to think more clearly about what their reader needs, how to structure complex information for a specific purpose, or how to make a persuasive case that reflects genuine critical thinking. AI improves the surface of writing.

Our training improves the thinking behind it, which is where most business writing actually breaks down. There's also a dependency risk: professionals who rely on AI to fix their writing without understanding why the fixes work become less capable over time, not more.

Our training builds independent judgment so that professionals can direct AI tools with intention, evaluate their output critically, and produce strong work with or without AI assistance. That combination -- human expertise backed by proven process, applied to AI-assisted writing -- is what no AI tool can replicate on its own.