The simple truth is that most business people struggle to convey their ideas through written text effectively. This course will help you or your team to develop professional communication skills.
Business writing is one of the most important skills for personal and organizational success. The secret to being a great professional writer is the ability to refine complex ideas and express them concisely.
The good news is that this is exactly what you will learn in this course. This course will help smart, technical, analytical professionals who must communicate and synthesize complex information.
This course is a great fit for you or your organization if:
This course is probably not for someone just looking for grammar or language tips.
The most difficult part of professional communication is effectively writing for your audience and expressing complexity in an easy-to-understand way.
Business writing is an essential skill for every working professional. It is critical that you can communicate with individuals both inside and outside of your organization. Strong writing can minimize confusion, avoid expensive mistakes, and evade 50-thread email chains.
The point is that your company (and your job) depends on clear communication.
Yet so many business professionals continue to make the same embarrassing mistakes and feel overwhelmed when synthesizing and communicating complex information. If you are feeling overwhelmed by reports, emails, meetings, and interruptions then there is probably an opportunity to write more effectively. Our students continually tell us that they did not even realize the mistakes and missed opportunities they had been making every day.
Imagine being able to write more quickly and effectively. Strong writing will make it easier for colleagues, auditors, compliance, executives, or potential clients to understand your message.
Remember – the goal of this course is to teach you frameworks to become a more strategic business writer. This means you will be able to present complex information clearly regardless of the type of document or audience.
After completing the course, you will earn a personalized certificate. You can display your certificate in the certification section of your LinkedIn profile, download it to print, or mention it in your résumé.
In this course you will also get individual feedback from the instructor. To truly improve your business writing skills, you need both course instruction and feedback on your actual writing.
During the course, you will apply what you are learning in a series of mini writing tasks. These tasks are designed to reinforce what you are learning in that section of the course. Additionally, after submitting actual writing exercises, you will receive both subjective and objective feedback from your instructor.
If your company decides to host the course as an on-site workshop, we will conduct group activities to help your team become better writers. These tasks are designed to reinforce what you are learning in that section of the course.
This business writing course is split into 10 detailed modules.
This module outlines the necessary foundation for writing better content and process. We will work with you to develop specific learning goals that you want to achieve by the end of the course.
Learn our step-by-step process to write more effectively. After this module, you will be able to synthesize complex technical concepts clearly and convey them through written text. You will be able to create better structure and help your reader take the desired action.
Learn how to organize your documents for clarity. Nothing is worse than getting a document that is difficult to understand due to poor organization. This module includes tips and tricks on how to organize the beginning, middle, and end of your document and make it quick to scan.
Learn how to write better internal documents. Better communication inside your organization can lead to fewer meetings, higher productivity, and less chaos.
Learn best practices for when you write to external stakeholders. A writing mistake to a team member may be overlooked, but you can be sure it will be noticed by a new customer, supplier, or regulator. It is crucial you can communicate professionally with external stakeholders.
Email now accounts for over 25% of our time in the workplace. In this module we show you how to save time and better manage high email volume. You will learn how to structure emails to get the results you want.
We will provide you with an overview of the components for a report and teach you to write more clearly. You will learn how to drastically improve your report's effectiveness by learning how to write a comprehensive executive summary.
In this module, we share the best tips for organizing and presenting information. Clear writing ensures your reader understands your main points. You will also learn how to format documents depending on their purpose.
In this module, we focus on improving clarity through word choice. This will help you to eliminate unnecessary jargon and bloat. You will learn how to choose language that is focused on achieving the goals of your document.
Style and tone may change depending on the type of document you are writing. An internal memo or email is different than an external letter or report. In this section, we will teach you how to convey confidence in a polite tone.
M.A. in Applied Linguistics from the University of Massachusetts Boston
B.A. in Journalism from the University of Rhode Island
Katie is an experienced English as a Second Language instructor, tutor, and teacher trainer. She is currently teaching Business Communication and Academic Writing at the University of Massachusetts Boston. She is very skilled at evaluating both the substance and language of business documents. Her writing critiques and instruction have received stellar evaluations from our clients at DuPont, Liberty Mutual, and Greenwood Resources.
She holds a B.A. in Journalism from the University of Rhode Island and an M.A. in Applied Linguistics from the University of Massachusetts Boston. Areas of expertise include business writing, English as a second language, and writing as a second language.
She loves to travel, has intermediate level Spanish skills, and is working on her French for her next trip. She lives in Boston when she is not traveling.
B.A. In Journalism and International Business from The University of Wisconsin-Madison
Terrance has deep experience in both writing and business. He has spent much of his professional life in sales and marketing positions in technology companies, where he was always the go-to person for writing. After 15 years in sales and marketing at IBM, he spent several years working internationally for Amdahl and Lotus Development in Australia and Japan. He spent four years in Rotterdam and London as European Managing Director for Persoft, Inc., a leading networking software company.
For the past six years, he held senior editing and writing coaching positions at Huawei in Shenzhen, China, and with The Motley Fool.
Graduate courses in Composition from Pompeau Fabra University
ESL Teaching Certification from Canterbury Consulting
B.A. in International Studies and Communication from Elon University
Grace supports Instructional Solutions' online courses and also works with individuals and groups from several multinational companies across Europe as a business writing coach.
She is bilingual in English and Spanish and has traveled extensively, providing a keen sensitivity to global writing. She has a strong background in corporate communication and management and successfully developed cross-functional writing and communication processes in a large corporate team. She is also a successful blogger and has received rave reviews from her writing critiques and coaching for our work with DuPont, Liberty Mutual, and many other groups.
She is bilingual in English and Spanish. She enjoys yoga, travel, and dance. She splits her time between New York City and Madrid.
B.S. in Business & Economic Development from Abraham Baldwin Agricultural College
M.B.A. with a specialization in International Finance & Investments from the University of North Carolina
Elisabeth has a unique combination of business and business writing acumen, with extensive background in writing, editing, and content marketing management.
She has supported a variety of businesses, writing blog articles, reports, presentations, and editing business documents. She has supported many of our clients with rave reviews of her writing feedback.
Elisabeth lives in Georgia with her cat and rescue pup. In addition to writing, she loves traveling with her twin sister, learning German, and creating watercolor prints.
B.A. in English and Creative Writing from Waldorf University
M.F.A. in Creative Writing from the University of Alaska Fairbanks
Lisa is an experienced technical writer and editor specializing in process and procedure documentation. She made her mark in aviation by developing and writing technical manuals that supported successful new programs for airlines of all sizes and set new standards for manuals in the industry.
She has also taught and tutored academic and technical writing for university students in a variety of fields. She loves helping people improve their writing to improve their careers.
In her free time, she enjoys writing creatively, crafting, and outdoor adventuring with her husband and twin boys. She splits her time between Iowa and Alaska.
M.A. in Literature and Culture from Oregon State University
Currently completing her Doctoral Dissertation in English from Purdue University
Haley is a professional writer and content strategist with years of teaching experience.
She has experience teaching academic research methods, college writing, and business writing — and loves them all. She enjoys helping learners from all industries improve their writing skills and find their voice.
When she's not reading, you can find her doing yoga, watching football, or hiking the mountain trails above her home in Salt Lake City, Utah.