Effective Business Writing Techniques Course

Learn to write clear and effective business emails, memos, letters, and other business documents in this bedrock business writing course.

Course Overview

Effective business communication is one of the most important skills for personal and organizational success, and the simple truth is that most professionals struggle to convey their written ideas effectively.

This course helps turn weak writing into powerful writing. It teaches how to apply our proven business writing process to a broad range of document types. It also includes instructor feedback and downloadable resources to ensure newly developed skills are solidified and long-lasting.

Who Should Take This Course?

This course is designed for any professional who needs to produce professional written communications and wants to improve their overall business writing skills across various document types.

INDIVIDUALS

$645

Online self-paced course available for individuals.

GROUPS

Online self-paced and instructor-led training can be customized. Group discounts apply.

This course includes:


  • Downloadable resources and training materials to maintain the practical skills learned throughout the training.

  • A list of simple tools and outside resources to continually hone writing skills.

  • Detailed, individualized written instructor feedback on actual business documents.

Skills gained in this course:

 

  • Reduce time writing by at least 25%.

  • Eliminate back-and-forth rewrites.

  • Improve clarity by using succinct, engaging, and correct language.

  • Eliminate bloat and highlight only the information that matters.

  • Use correct grammar and punctuation.

What Will Writing Look Like After This Training?

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Complex information is conveyed clearly.
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Writing time is significantly reduced.
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Well-organized, relevant content is included.
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Designed and formatted to be easy to read.
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Disagreements and bad news are professional.
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Writer’s block is avoided through planning.
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Tone and readability are considered.
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Persuasion is clear and effective.
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Competent, clear, and professional.
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Grammar errors are identified and corrected.

Expert Feedback for Every Student

Personal feedback from an expert instructor takes any professional writing to the next level. To truly improve writing habits and create strong writing skills, both course instruction and feedback on actual writing are needed.

Our feedback includes both subjective and objective feedback, in addition to a personal grammar diagnosis and additional helpful resources.

Flexible Course Delivery Options

Online course for individuals or groups

Online, self-paced classes allow individuals and teams to train on their own schedule with 24/7 access to the course. This method has flexible deadlines for busy professionals and groups across different time zones to all receive the same training.

Virtual instructor-led course for groups

Virtual training allows for highly engaging instruction, exercises, and discussion. Learners complete activities in breakout rooms with fellow students, break down documents individually, and are encouraged to participate in conversations and ask questions.

Onsite instructor-led course for groups

In-person training is highly interactive, with many individual and shared activities. Groups work together at your location to deconstruct documents, deep dive into individual writing concerns, plan an upcoming document, and more.

Schedule a call to find out more about group training options
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Certificate of Completion

Participants will earn a personalized certificate after finishing this course. This can be displayed on a LinkedIn profile, downloaded to print and hang, or mentioned in a résumé.

What is included in this course?

This business writing course is split into several detailed lessons and includes PDF resources.

Getting Started

An Introduction and Self-Assessment

We outline the necessary foundation for business writing principles and different forms of business writing.

We ask for specific learning goals and challenges to help provide even more personalized writing feedback.

Lesson 1

The 6-Steps to Effective Business Writing

Learn our step-by-step process to become a stronger business writer. After this lesson, business writing skills will already be improved simply by gaining a deep understanding of the basic principles of an effective writing process.

Lesson 2

Importance of Organization

Learn how to organize your documents for clarity. Nothing is worse than getting a document that is difficult to understand due to poor organization. This lesson includes tips and tricks on how to organize the beginning, middle, and end of your document and make it quick to scan for effective communication.

Lesson 3

Internal Documents

Better communication inside your organization can lead to fewer meetings, higher productivity, and less chaos. A poll by The Economist found 83% of employees report that poor business language skills have resulted in an adverse impact on their organizations. This course will help strengthen internal communication skills by understanding your target audience.

Lesson 4

Business Letters and External Documents

Learn best practices when writing to external stakeholders. A writing mistake to a team member may be overlooked, but you can be sure it will be noticed by a new customer, supplier, or regulator. Considering the target audience plays a role in all external documents.

Lesson 5

Email Use and Structure

Email now accounts for over 25% of our time in the workplace. In this lesson, we show you how to save time and better manage high email volume. You will learn how to structure effective emails to get the results you want. Well-written emails are critical for every role, no matter if you're an admin or an executive.

Lesson 6

Structure and Strategy for Reports

We will provide you with an overview of the components of a report and teach you to write more clearly. You will learn how to drastically improve your report's or white paper's effectiveness by learning how to write a comprehensive executive summary.

Lesson 7

Organization and Presentation

In this module, we share the best tips for organizing and presenting information. Clear writing ensures a reader-centered message. You will also learn how to format documents depending on their purpose.

Lesson 8

Clarity and Word Choice

In this module, we focus on improving clarity through word choice. This will help you to eliminate unnecessary jargon and bloat. You will learn how to choose language that is focused on achieving the goals of your document including persuasive writing.

Lesson 9

Style and Tone

Style and tone may change depending on the type of document. Also, the correct tone and sentence structure encourages engagement and also position you as a professional. In this section, we teach how to write with a competent, polished, confident tone.

Lesson 10

Grammar and Syntax

Editing the content of any business document is an important final step. Whether collaborative editing or individual proofing is a part of the process, this lesson teaches the major principles to ensure correct English grammar and cohesive sentences every time to ensure strong editing skills.

View the full course outline and list of resources

Course feedback and testimonials

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The instructor's feedback was timely and helpful! My instructor pointed out a few things that I commonly miss (that I'm catching as I review my other writings).

State Administrative Manager

State Government
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Completely changed the process that I use for writing anything. This course also helped me with techniques for overcoming writer's block.

Supervisor of Quality Assurance and Product Manager

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The instructor's comments were to the point and spot on. She gave me precise criticism. This gave me the perspective and knowledge I needed.

Account Manager

Nouryon
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I would say that this course is extremely beneficial whether you are a beginner writer or you think you are an expert. This course provides something for everyone.

Principle Licensing Specialist

ClearEdge Partners
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Thank you so much for your guidance throughout the course. I have tons of notes and I am truly thankful ... I will add the resources to my notes and continue to brush up on these every day!

Training Coordinator

American Society of Hematology
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The course provides amazing guidance when it comes to proper writing.

Consultant

Defense Trade Solutions
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This course has given me confidence and tools to use moving forward. I definitely feel like a better business writer.

Communications Coordinator

Hagerty
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It is worth it to learn these skills for more efficient and effective business communication.

Anonymous

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This course improved my writing, which improves my relationship with my coworkers.

Enterprise Development Manager

Atlassian
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My business emails look much more professional, and I found the resources to improve my writing skills.

Director, Customer Success

Aegis Industrial Software Corporation
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This course offered an outstanding refresher in grammar, clarity, and executive tone.

Sales

Mark43
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This is a beneficial course worth taking. It polishes all of your required writing skills for all ventures in life.

Supervisor - Suspense Clearance

National Social Security Fund
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My writing is more concise as a result of the training. I’ve received strong tools, ongoing support, and knowledge.

Business Analyst

USAA
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I will apply my new skills to all of my business writing - emails, proposals, executive summaries, etc.

Sales

Mark43
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I will take these lessons into account during every business communication I write: Reports, emails, presentations, etc.

Senior Business Analyst

Bank for International Settlements
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My instructor was so helpful. Her detailed comments about my writing exercises helped me see where my writing can have more impact.

Sales Representative

FedEx
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Everyone in business should attend this training.

Tax Services

Ernst & Young
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Everyone can learn from this course. Great tips.

Director of Sales

Sun Pharmaceuticals

Become a better business writer.

Sign up today or schedule a discussion to become a stronger writer.

INDIVIDUALS

$645

Sign up today and start learning how to become a stronger professional writer.

GROUPS

We offer customized online, virtual, and onsite courses, workshops, and trainings that match your organization's needs.