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About Instructional Solutions

A business writing training company helping organizations and individuals write clearly and effectively since 1998.

Instructional Solutions has trained professionals at more than 900 organizations, from Fortune 500 companies to federal agencies, as well as thousands of individual professionals. Our instructor-led business writing, technical writing, and AI writing programs are customized to real workplace documents, helping participants write more clearly, think more strategically, and work more efficiently.

Instructional Solutions business writing instructors located across the U.S. and Madrid, Spain

We have staff in Princeton, NJ, Los Angeles, CA, New York City, NY, Atlanta, GA, Chicago, IL, Washington, D.C., Seattle, WA, Phoenix, AZ, and Madrid, Spain, but we offer training worldwide.

In business for over 25 years

We have adapted our training as business communication has evolved (from email to AI-assisted writing) while maintaining the core methodology that consistently produces measurable results: participants reduce writing time by at least 25%, information is tailored to readers and purpose, and documents are clear and concise. 

Our timeline:

 
 
1998 Founded in Amesbury, MA

Instructional Solutions launched as one of the first companies to deliver business writing training online, ahead of the industry by nearly a decade.

 
2000 Instructor-led onsite training added

Demand from corporate teams led to a full onsite training practice, bringing expert instructors directly to client locations.

 
2005 Relocated to Princeton, NJ

A strategic move to the mid-Atlantic corridor, positioning the company at the center of its growing base of corporate and government clients.

 
2007 Technical writing courses launched

A dedicated technical writing curriculum introduced for engineers, analysts, and regulated industries, expanding the company's expertise beyond business writing.

 
2008 Nationwide instructor network established

Instructors established across major U.S. markets, enabling onsite delivery for organizations from coast to coast.

 
2014 Government practice grows

Federal agency training expands significantly across defense, health, commerce, and regulatory bodies, establishing a deep government client roster.

 
2020 Virtual instructor-led training launched

Full virtual delivery capability introduced, extending the same methodology, instructor feedback, and results to distributed and global teams worldwide.

 
2022 GSA Schedule awarded

GSA Schedule contract awarded, making procurement straightforward for federal agencies and formalizing our position as a trusted government training partner.

 
2025 AI writing programs launched

Writing with AI curriculum introduced, applying 25 years of writing methodology to AI-assisted work so teams write faster without sacrificing quality or critical thinking.


Business writing drives success

Our company is built on a core belief: clear business writing is a competitive advantage. It conveys a company's expertise, supports decisions, and shapes every interaction with clients and stakeholders.

Good business writing requires more than correct grammar. It requires clear thinking (knowing what your reader needs, how to structure information for their purpose, and what to leave out). That combination of substance and clarity is what our training develops.

Organizations that communicate clearly make better decisions, move projects faster, and build stronger relationships with customers, stakeholders, and colleagues. Our goal is to help our clients be the best at it.

 

GSA Schedule and expertise in government writing

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We are trusted by many government organizations, including the Department of Homeland Security (DHS), U.S. Postal Inspection Service (USPIS), Department of Health & Human Services (HHS), Center for Medicare & Medicaid Services, Food and Drug Administration (FDA), U.S. Patent & Trademark Office (USPTO), Department of Commerce (DOC), International Trade Administration (ITA), Department of Veterans Affairs (VA), U.S. Air Force (USAF), U.S. Army (USA), U.S. Marine Corp. (USMC), Naval Special Warfare Command (WARCOM), National Aeronautics & Space Admin (NASA), National Labor Relations Board (NLRB), and others.

 

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