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Case Studies

dupont-case-study

DuPont - Online Business Writing Courses 

  • Online, self-paced, customized course delivered to a large global work unit
  • Content and instructor feedback specific to job requirements
  • Individualized writing assessment and feedback
  • Non-native writers comprised 50% of work unit 

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USAA - Case Study

USAA - Onsite Business Writing Courses

  • Customized onsite group training delivered widely to two divisions and a subsidiary
  • Focused on documents used in procurement and real estate investing including contracts, scorecards, and business justification documents
  • Created three courses covering business writing techniques, executive summary writing, and managing information overload

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US-Army Case Study

US Army - Customized Onsite Group Training

  • Created a three-day, in depth, customized onsite business writing workshop
  • Focused for employees who are primarily engineers and scientists
  • Taught how to convey complicated technical information to non-technical readers

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EY-Case-Study

Ernst & Young - Customized Onsite Group Training

  • Created onsite training for a Tax Services Group at Ernst & Young
  • Improved the complexity of financial and technical writing issues with clients and colleagues
  • After the training, 96% of participants identified their skills in business writing as major or expert

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Coaching-Case-Study

Executive Business Writing Coaching

  • Worked with an executive at a Global 100 Technology company to improve writing skills
  • Coaching was conducted via live web meetings
  • Improved speed, professionalism, grammar, and clarity
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