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Professional Writing Training Case Studies

See how organizations have strengthened critical documents, established consistent writing standards, and reduced the time employees spend writing.

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TECHNICAL WRITING · Live VIRTUAL + Live ONSITE

Communicating complex information to technical and non-technical audiences

Clear, accurate documentation is mission-critical throughout the Army DEVCOM Armaments Center’s research and production cycle. Customized training helped scientists and engineers communicate complex information effectively to different audiences.

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SCIENTIFIC AND ADVOCACY WRITING · SELF-PACED

Strengthening clinical reports, research publications, and advocacy communications

A customized self-paced course supported a fully remote team with varied responsibilities, writing requirements, and learning preferences.

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EXECUTIVE COACHING · VIRTUAL

Helping leaders transform complex data into meaningful narratives

Rising executives and senior engineers across Amazon divisions received one-on-one coaching in applying Amazon-specific writing standards to data-driven documents and narratives.

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GLOBAL PUBLIC AFFAIRS WRITING · SELF-PACED

Building consistent writing skills across five global regions

A self-paced course was extensively customized around the Public Affairs division’s workplace documents, with tailored writing exercises and regional grammar resources for high-volume and non-native English writers.

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GLOBAL WRITING · SELF-PACED

Building stronger English business-writing skills across a global team

Customized training for non-native English writers helped the International Trade Administration improve communication across its global team and generated an estimated $468,750 in writing-time savings.

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RESEARCH WRITING · LIVE VIRTUAL

Improving collaborative white papers and investment research

Customized training helped S&P Global improve the quality and consistency of collaboratively written white papers, reports, and investment research documents.

MULTI-YEAR ENTERPRISE TRAINING PARTNERSHIP

MITRE selected Instructional Solutions to support its company-wide “Technically Write” program

Customized technical writing courses were offered several times each year to employees across the organization.
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Two self-paced courses were tailored to MITRE’s technical documents and writing requirements, with individualized instructor feedback for every participant.

Read the MITRE
Case Study

OUTCOMES

  • $1 million in estimated writing-time savings after training 150 employees
  • A consistent writing process for technical documents across teams
  • Individualized instructor feedback on every participant’s writing

"Structuring my writing process instead of just guessing and coming up with my own process. I wish I learned this in grad school!”

Research Engineer, MITRE
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LEADERSHIP WRITING · LIVE ONSITE

Preparing managers across departments for senior leadership

A company-wide, instructor-led program helped managers strengthen the writing skills required for senior leadership and has generated an estimated $1,250,000 in writing-time savings to date.

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MANAGEMENT WRITING · SELF-PACED

Creating consistent management communication across a major university

A custom course helped UNLV managers and directors establish consistent messaging and tone across emails, reports, executive summaries, and other documents requiring review.

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CLIENT COMMUNICATION · LIVE ONSITE

Improving clarity and accuracy in tax-related client communications

Participants learned to write clear, concise extraction statements used to determine tax implications while reducing their writing time by more than 20%.

MULTI-YEAR ENTERPRISE TRAINING PARTNERSHIP

Morgan Stanley selected Instructional Solutions to support its global Internal Audit Department's writing.

Audit report writing training built for every level — from analysts to VPs.
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Phase One: A self-paced course customized to Morgan Stanley's audit reports and regulatory environment, with individualized instructor feedback for every participant.

 

Phase Two: Live virtual instruction for senior auditors, focused on communicating critical findings and risk recommendations to executive and board audiences.

Read the
Case Study

OUTCOMES

  • Writing time reduced by 25% or more across the global internal audit team
  • 4.67/5 average participant rating
  • 225 global internal auditors trained across two program phases.

"This course transformed the way our auditors write. Our reports are clearer, more concise, and require significantly fewer review cycles.”

VP Internal Audit, Morgan Stanley
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SOP WRITING · Self-Paced

Helping Mayo Clinic write SOPs that ensure compliance and understanding

A customized self-paced SOP writing course for Mayo Clinic College of Medicine and Science helped clinical and research professionals write clearer, more consistent procedures, with 87% of participants expecting to reduce their writing time by 20–30%.

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Procurement WRITING · Live Onsite

Scaling writing skills across two USAA divisions and a subsidiary

What began as training for one Procurement Group expanded to hundreds of employees across the entire Enterprise Intelligence Division. Courses were customized for each group's writing demands, from contract writing and executive summaries to persuasive leadership communication.

ERDC
Technical White Papers · LIVE Virtual

Turning complex ideas into clear, publication-ready white papers and reports.

Customized technical writing training for scientists, engineers, and technicians across the U.S. Army ERDC’s seven laboratories. Participants reduced their writing time by more than 30% and broke through career bottlenecks.

SPECIALIZED BIOTECH TRAINING · LIVE VIRTUAL

Vertex reduced writing time by training scientists and engineers to communicate more effectively

Customized technical writing training is estimated to save Vertex $281,250 annually.
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The program combined seven hours of group instruction with breakout sessions, individual exercises, and instructor feedback on every participant’s technical writing.

Read the Vertex Case Study

OUTCOMES

  • More than 20% reduction in writing time
  • Customized training for a fast-paced, global biotech team
  • Clearer, better-structured technical and regulatory documents
"The major benefit was understanding the importance of who you are writing to and what you need them to know. [We learned] to create professional and concise emails, reports, and documents in general.”
Senior Manager, Vertex

What writing results does your team need?

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