Every exercise uses real standard operating procedures from your field — not generic writing examples.
Business writing and content specialist with extensive experience editing and coaching technical professionals. Clients consistently give her feedback rave reviews. She has helped participants across operations, quality, and compliance teams improve their SOP writing skills.
Business writing coach for compliance, operations, and international teams. She brings extensive corporate communication and management experience and has helped professional engineers and firms develop standard operating procedures and policy documents across regulated industries. She is bilingual in English and Spanish.
Writing coach and instructor for technical and compliance teams at DuPont, Shell, the World Wildlife Fund, and the U.S. Army. She evaluates both the substance and language of SOPs and technical documents, bringing an M.A. in Applied Linguistics and a B.A. in Journalism to every engagement.
Business writing and marketing instructor, consultant, author, and public speaker with more than 20 years of experience. She has worked with individuals, small businesses, and corporations to develop all facets of business communication, with particular strength in helping professionals write clearly, precisely, and with confidence across technical and procedural documents.
