Mary Cullen, President and Founder of Instructional Solutions


Mary founded Instructional Solutions in 1998. She is an internationally recognized business writing trainer and executive writing coach with two decades of experience helping thousands of individuals and businesses master the strategic skill of business writing. She excels at designing customized business writing training programs to maximize productivity, advance business objectives, and convey complex information. She has developed global business writing courses for DuPont, Ernst & Young, FedEx, Freddie Mac, Liberty Mutual, Morgan Stanley, senior leadership at the Pentagon, Shell Oil, all branches of the U.S. Military, and USAA. 

Mary leads the project management and instructional design of customized courses. She also trains and supports our highly skilled instructors.

Her expertise is business writing, information flow across an enterprise, and business communication technologies. Her blog, Business Writing Info, is read by over two million readers annually and was cited in The Wall Street Journal online, Entrepreneur, Business Week, Fast Company, Forbes, and Business Insider. She has also been interviewed by CNNFast Company, and Business Insider. Her articles are included in several Macmillan college textbooks on business writing. Instructional Solutions’ client newsletter, Writing for Business, reaches over 42,000 subscribers each month.

Before founding Instructional Solutions, Mary taught writing at Boston College and the University of Massachusetts college system. Her teaching focused on rhetoric and composition, with a particular interest in writing in computer-mediated environments.

She holds a B.A. in English and Management from the University of Rhode Island, an M.A. in English Literature from Boston College, and a C.A.G.S. in Composition and Rhetoric from the University of New Hampshire.

She lives in Princeton, New Jersey, with her husband and two children. An admitted word nerd, she enjoys practicing and teaching yoga, running, cooking, and tinkering with new technologies.

You can contact Mary Cullen here to discuss creating a custom writing program for your organization, questions about individual course enrollment, media inquiries, or speaking requests.

Liberty Mutual
Novo Nordisk
U.S. Army
USAA logo business writing training