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TIER 2 • APPLICATION

Download the Outline: AI Writing for Business Documents

The full curriculum for Tier 2 of our Writing with AI program — a seven-hour instructor-led course for professionals producing and reviewing documents that matter.


WHAT'S IN THE OUTLINE

All 9 modules with format options and pricing

What makes this course different from generic AI prompting tutorials

Details about the included instructor feedback 

Get the course outline

Harness Critical Thinking and AI

Create documents with the efficiency of AI, harnessed with the discernment of human-centric thinking.

Applied to emails and reports

Practice constructing and evaluating with AI the two most typical and important business documents.

Individual feedback included

Instructor feedback throughout course exercises, and individual instructor feedback  after the course. 

Course at a glance

A quick look at the essential details of Tier 2: AI Writing for Business Documents
FormatVirtual instructor-led training with breakout exercises
Group delivery only — no self-paced option
Length7 hours, typically delivered as two half-day sessions
AudienceManagers, senior analysts, and experienced professionals producing and reviewing high-quality business documents
Group capUp to 18 participants per cohort
InvestmentStarting at $11,625 per group
Volume pricing available
IncludesLive instructor-led training plus individual written feedback on each participant's document
OutcomeCritical thinking, control, and elevated quality across AI-assisted writing

For team rollouts

Whether you're enrolling a single team or rolling this out across your organization, here's what makes our program easy to launch, manage, and keep consistent over time.

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Easy to launch, easy to manage, made to scale

One enrollment link, completion tracking dashboard, and a shared 6-Step process and vocabulary across the team.

Full course curriculum — from planning to applied document work

ORIENTATION

Welcome and Course Orientation

~20 minutes
Where Tier 2 fits in your AI writing skill stack. The critical thinking gap and what AI cannot do for you. Setting the standard for executive-ready documents.

Lessons and resources

  • How the course will run and what you will produce by the end
  • Why critical thinking is the skill most AI training ignores
  • What 'executive-ready' means for your context
FOUNDATION

The 6-Step Process and AI Guardrails

~30 minutes

A focused recalibration on the 6-Step Optimal Business Writing Process and the non-negotiable AI guardrails. For Tier 1 graduates, this is a reset. For others, it is the framework everything else builds on. 

What you'll learn

  • How the 6-Step Process applies to AI-assisted writing
  • The information, hallucination, and brand-voice guardrails every AI user needs
  • How critical thinking shapes every step of the process
CRITICAL THINKING

The Missing Skill in AI Writing

~45 minutes

The 'so what' test, why AI defaults to generic analysis, and how to prompt and review for sharper thinking. 

What you'll learn

  • How to apply the 'so what' test to any business document
  • Why AI flattens analysis and how to prevent it
  • Prompts and review questions that force sharper AI output
APPLIED

Constructing and Evaluating Emails with AI

~75 minutes

Apply the process and critical thinking to high-stakes business email: sensitive, persuasive, data-bearing, and multi-audience. 

What you'll learn

  • The patterns of high-stakes business email AI tends to mishandle
  • How to construct email content with AI without losing nuance, judgment, or relationship intelligence
  • How to evaluate an AI-generated email for clarity, tone, 'so what,' and risk

Ready to sharpen how your team writes with AI?

Download the full outline as a PDF to save, share with your team, or attach to a budget request.
Download the outline
RISK CONTROL

Detecting Hallucinations, Content Gaps, and Misinterpretation

~45 minutes

Where AI gets things wrong, how to tell the difference between fabricated, misinterpreted, and missing content, and a repeatable verification protocol. 

What you'll learn

  • Where AI hallucinates most often and why
  • How to distinguish fabricated, misinterpreted, and missing content
  • A repeatable verification protocol for any AI-assisted document
APPLIED

Constructing and Evaluating Reports with AI

~120 minutes

The longest applied module. Reports demand critical thinking and structure across many sections, and AI's weaknesses show up most in long-form writing. 

What you'll learn

  • The architecture of an executive-ready report: purpose, structure, evidence, recommendation
  • How to generate, categorize, and sequence report content with AI
  • How to draft and refine reports with AI without flattening the analysis
  • How to evaluate AI-generated report drafts against a 6-Step Assessment standard
EXECUTIVE LENS

'So What' Thinking and Executive-Ready Communication

~45 minutes

Turning AI's 'what happened' into your 'what matters.' Sharpening recommendations and calls to action. 

What you'll learn

  • What executives actually read for
  • How to turn AI's surface output into clear recommendations
  • How to write an executive summary that earns the reader's attention
POLISH

Clarity, Voice, and Tone in AI-Assisted Writing

~45 minutes

AI consistently produces bloated, hedged, generic prose. This module gives participants the techniques to fix it, plus reusable prompts that get AI to do most of the editing heavy lifting on the first pass. 

What you'll learn

  • How to prompt AI to do most of the clarity editing well, the first time
  • How to hone clarity at the sentence and paragraph level
  • Active vs. passive voice and when passive is sometimes the right call
  • How to spot and fix expletive constructions, jargon, and bloat with AI
  • How to match voice and tone to the reader and the purpose
  • Where AI's clarity editing falls short, and the checks you should make yourself
CLOSE

Wrap Up, Action Plan, and Post-Course Feedback

~15 minutes

Each participant will draft or revise a document using the course methodology within 30 days of training and receive individual instructor feedback.

What you'll learn

  • How to identify a post-course document worth investing in
  • How to submit your document for individual instructor feedback

Three tiers. One integrated program.

Tier 1

AI Business Writing Foundations

Process and guardrails for safe, efficient AI writing. 
For individuals or groups
Learn More
Tier 3

Compliance & High-Stakes Documents

Apply AI safely to your organization’s most important documents
Instructor-led for groups
Learn More

Companies that trust Instructional Solutions

Liberty Mutual
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Vertex logo
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Dupont
Shell
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Novo Nordisk
U.S. Army
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Grace was outstanding. She kept the sessions practical and directly tied to our work. The biggest value was applying the AI techniques in the exercises. We left with tools and a process we can use right away to produce clearer, more concise business writing as a team.

Analyst

Transunion
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Working through the document examples in this course made an immediate difference. I’m now structuring content more effectively, thinking more clearly about what matters, and using AI to sharpen my message. The process has made my writing faster, more focused, and far less frustrating.

Engineer

Lansing Board of Water & Light

Download the Outline: AI Writing for Business Documents

The full curriculum for Tier 2 of our Writing with AI program — a 7-hour instructor-led course that builds the critical thinking behind AI-assisted writing, for managers and senior analysts producing emails and reports that matter.