Our bedrock business writing skills course elevates everything you write at work, from emails and memos to letters and reports. Choose instructor-led group training or a self-paced course with personalized instructor feedback.
Download the full course outline, including objectives, lessons, and delivery options.
Instructor-led virtual, instructor-led onsite, or a facilitated self-paced course. Every option is customized to the documents your team writes. Volume discounts apply.
Schedule time to speak with an instructor, not a salesperson, about your team's writing.
A self-paced course in which you learn to apply the optimal six-step business writing process to business documents, with detailed written feedback from your instructor.
Fee: $645.
Training a team? Every engagement is customized to your team's actual documents, readers, and goals.
This course builds the bedrock skills and professional business writing techniques every good business writer needs, and every exercise uses the kinds of documents you typically write at work.
Write updates, requests, and decisions your team understands and acts on the first time.
Write emails and letters that are professional, persuasive, and focused on the client.
Handle high email volume and routine documents faster, with fewer rewrites.
Explain complex information in plain language that busy readers can follow.
Build strong writing habits now, with a process you will use for your entire career.
Sharpen skills you already use, write with a confident executive tone, and cut writing time.
Not the right fit: This course builds overall business writing skills across many document types. If you need in-depth training on one document type, we have specialized courses for executive summaries, business email, proposals, and business letters. If English is not your first language, the Business English Writing Course teaches the same process with a deeper grammar diagnosis.
Good business writing starts with your reader, not your grammar. Every document begins with the same questions: Who is reading? What do they need? What response do you want? One six-step process answers them, and you apply it to the documents professionals write most often.
Write internal documents that reduce meetings and back-and-forth, including guidance on delivering bad news directly or indirectly.
Write to customers, suppliers, and regulators with strong openings, clear closings, and headings that help readers scan.
Structure emails that get the results you want, use attachments with care, and manage high email volume.
Tier and sequence information, assemble a well-organized report, and write an executive summary busy readers can act on.
Use white space, headings, and visuals so readers find the main ideas quickly.
All formats cover the same core curriculum.
Work through ten lessons on your own schedule, write real business documents, and receive detailed written feedback from a dedicated instructor.
You leave with stronger documents and a process you can use on everything you write.
Real-time, highly interactive virtual instruction customized to your team's actual documents and goals.
Large-group, small-group, and peer breakout exercises keep everyone engaged. Each employee also receives individual feedback on their writing.
Highly interactive training delivered at your location, built around your team's actual documents.
Skills transfer immediately. Participants apply what they learn to the next document they write, and each employee receives individual feedback on their writing.
The fundamentals of effective business writing, substance first and then syntax, in every delivery format.
This is the standard course outline. Group training is customized to your team's documents. Individual enrollments receive customized feedback based on the documents you write in the course.
Business writing coach for international technical and corporate teams across Europe and the United States.
Ph.D. in rhetoric and writing; a decade coaching professionals to write clearly, concisely, and with authority.
Business writing and content specialist with extensive experience editing and coaching professionals.
Writing coach and instructor whose clients include DuPont, Shell, and the World Wildlife Fund.
Instructional Solutions has delivered this course to teams at Medline, USAA, Freddie Mac, the University of Nevada, Las Vegas, and organizations across healthcare, finance, government, and education.
Medline offers this course to its employees several times each year through virtual instructor-led sessions. After one session, 78% of participants rated their business writing as major skill or expert, up from 11% before the training. Two-thirds expect to cut their writing time by 30%.
Participant Rating
"A lot of useful information and exercises to reflect on not only my current writing style but also offer ways to improve."
Medline
"My writing is more concise as a result of the training. I've received strong tools, ongoing support, and knowledge."
USAA
"My instructor was so helpful. Her detailed comments about my writing exercises helped me see where my writing can have more impact."
FedEx
Effective business writing gives readers the information they need and gets the response you want, with the least time and effort on both sides. It starts with your audience and your purpose, not with grammar. This course teaches a repeatable process for planning, organizing, and writing any business document.
You apply one process to the documents professionals write most often: emails, internal documents and memos, business letters, and reports and executive summaries. Group training is customized to the documents your team writes.
Yes. No prior training is needed. The course builds the bedrock skills every good business writer needs, and experienced writers use it to sharpen skills, write with a confident tone, and reduce writing time.
Yes. Grammar is the final step of the writing process, not the first. You receive a personal grammar diagnosis that identifies the errors you actually make and provides targeted strategies to correct them. We focus on your patterns, not on generic grammar drills.
Both courses teach the same process and the same core business writing skills. The Business English Writing Course is for non-native English writers. It includes a deeper diagnosis of grammar and syntax, additional grammar resources, and is taught by an instructor with certifications in teaching non-native writers.
Every instructor-led session, virtual or onsite, is built around your team's actual documents, industry, and readers. We can customize our existing curriculum, combine multiple courses, or develop a new course. We handle all scheduling and administration.
The average time on task for all deliveries is 7 hours. Group training can be delivered in several shorter sessions, and the self-paced online individual courses can be accessed to match your schedule and learning style.
Yes, view this demo on instructor feedback. Every format includes personalized feedback on your writing from an experienced instructor.
Group training accommodates teams of any size. We cap each group at 18 participants to keep the training highly interactive, and we can run multiple cohorts for larger organizations. Volume discounts apply.
Yes. You receive a personalized certificate of completion that you can share on LinkedIn, print, or list on your résumé.
Choose your path below or download the full course outline to review with your team.