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POLICY WRITING COURSE

Policies that are clear, enforceable, and actually followed

Practical policy writing training for HR, compliance, IT, operations, and policy professionals. Choose instructor-led group training or a self-paced practicum course with personalized instructor feedback and live coaching.

  • Write policies with a clear purpose, scope, and requirements that leave no room for misinterpretation.
  • Reduce policy writing time by 25% or more with a repeatable six-step process.
  • Write definitions, responsibilities, and compliance sections that hold up to review and audit.
  • Keep policies and procedures aligned as your organization changes.
  • Each participant receives individual instructor feedback.

Customizable for Groups

See What's Included

Download the full course outline, including objectives, lessons, and delivery options.

Download the Course Outline

For Groups & Teams

Choose the format that works for your team: instructor-led virtual, instructor-led onsite, or a facilitated self-paced course. Every option is customized to your organization's policies, regulatory environment, and industry, and is highly interactive. Volume discounts apply.

Schedule time to speak with an instructor, not a salesperson, about your team's writing.

Book a Meeting Not ready to schedule a call?
Submit a group inquiry form.

For Individuals

A practicum course in which you will plan, draft, and edit an actual policy from your work, with instructor guidance and written feedback.

Includes a live coaching session to review your final policy.

Fee: $895.

Enroll Unsure which course is right?
Request a course recommendation

Writing training trusted by professionals at 900+ organizations

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Training an HR, compliance, or policy team? Every policy and procedure training engagement is customized to your organization's actual policies, standards, and readers.

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Who is this for

Built for professionals writing policies and procedures

This isn't a generic business writing course. Every exercise uses the policies you actually write and maintain.

HR Professionals

Write workplace policies that employees understand and managers can apply consistently.

Compliance and Risk Professionals

Write policies that meet regulatory requirements and stand up to audit.

IT and Information Security Teams

Write data, security, and acceptable use policies that people follow correctly.

Operations and Quality Managers

Keep policies and the procedures that carry them out aligned as processes change.

Policy Analysts and Government Staff

Write organizational policies that are precise, defensible, and easy to navigate.

Managers Who Own Policy Manuals

Bring consistency, structure, and version control to an entire policy and procedure manual. 

Not the right fit: This course is built around organizational policies. It does not cover public policy briefs or legal drafting. If your primary documents are SOPs, technical reports, or a broad mix of technical documents, we have separate courses for those.

Three Policy Writing Course Formats

All formats cover the same core curriculum.

Online Self-Paced Policy Writing Course, Practicum with Feedback

Individuals Teams
$895 / individual

Plan, draft, and edit a real policy from your own work, with written instructor feedback and a live one-on-one coaching session to review the finished policy.

You leave with a polished policy and the process to write every policy that follows.

What's Included

  • Written instructor feedback on your reader analysis
  • Written instructor feedback on your policy's content and organization
  • Live one-on-one coaching session to review your final policy
  • Complete on your own schedule with 24/7 access to all course materials
  • Available for individuals and groups
Enroll Now Unsure? Request a Course Recommendation

Instructor-Led Virtual Policy Writing Training

Teams

 

Contact Us for Pricing

Real-time, highly interactive virtual instruction. Every policy writing class is customized to your organization's actual policies and regulatory environment.

Large-group, small-group, and peer breakout exercises keep everyone engaged. Each employee also receives individual feedback on their writing.

What's Included

  • Live, interactive policy writing classes via video conferencing
  • Group discussions and breakout activities
  • Curriculum customized to your policies, industry, and standards
  • Individual written instructor feedback for every participant
  • Volume discounts available
Schedule a Meeting Not ready to meet? Submit a Group Inquiry Form

Instructor-Led Onsite Policy Writing Training

Teams

 

Contact Us for Pricing

Highly interactive policy writing workshop delivered at your location, built around your organization's actual policies.

Skills transfer immediately. Participants apply what they learn to the next policy they write, and each employee receives individual feedback on their writing. 

What's Included

  • Delivered at your location, on your schedule
  • Individual and group exercises using your organization's actual policies
  • Customized to your audience, industry, and regulatory requirements
  • Individual written instructor feedback for every participant
  • Volume discounts available
Schedule a Meeting Not ready to meet? Submit a Group Inquiry Form

What You'll Learn in This Policy Writing Course

The same core skills and process in every delivery format, applied directly to the policies you write at work.

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Customized for Groups and Individuals

This is the standard course outline. Group training is customized to your organization's policies. Individual enrollments receive customized feedback based on the policy you write in the course.

Skill Area
00
Getting Started: Set your goals

Meet your instructor, describe the policies you write or maintain, and share your specific writing challenges. You set a personal benchmark that shapes every piece of feedback you receive.

Foundation
01
Lesson 1: A repeatable six-step policy writing process
Learn the proven framework that works for every policy you write, from a single workplace policy to a full policy manual. It reduces writing time by 25% or more and produces policies that are complete, consistent, and easy to follow.
Process
02
Lesson 2: Plan around your readers and stakeholders
Define who must follow, enforce, approve, and audit the policy before you write a word. Identify the regulatory, legal, and organizational requirements the policy must meet. Practice exercise: reader analysis for your policy, with detailed instructor feedback.
Process
03
Lesson 3: Structure a policy readers can navigate
Learn the standard sections of an effective policy and how to sequence them: purpose, scope, policy statement, definitions, roles and responsibilities, and compliance. Use templates without letting them dictate your content.
Process
04
Lesson 4: Write a clear purpose, scope, and policy statement
Write the opening sections that tell readers why the policy exists, who and what it covers, and exactly what is required. This is where most policies succeed or fail. Practice exercise: your policy's content and organization, with detailed instructor feedback.
Application
05
Lesson 5: Definitions, roles, and compliance
Define key terms so every reader interprets them the same way. Assign clear responsibilities and write the compliance, exception, and enforcement sections that ensure a policy stands up to review and audit.
Application
06
Lesson 6: Policies and procedures that work together
Understand the difference between a policy and a procedure, and how each supports the other. Learn to write a policy that procedures can carry out, and keep policies and procedures aligned as either one changes.
Application
07
Lesson 7: Policy examples, manuals, and AI
Review effective policies across common types, including HR, IT and data security, compliance, and environmental policies. Learn to organize a policy and procedure manual, manage review and version control, and use AI tools when, if, and how they help.
Application
08
Lesson 8: Precise, unambiguous language
Choose mandatory and permissive language deliberately, such as "must," "should," and "may," so no requirement is open to interpretation. Replace legalese and jargon with plain language, and write in the active voice.
Polish
09
Lesson 9: An authoritative, respectful tone
Write with a tone that is firm without being punitive and neutral without being vague. Use inclusive language that applies fairly to everyone the policy covers.
Polish
10
Lesson 10: Grammar, consistency, and live coaching
Receive a personal grammar diagnosis and proofreading strategies for policy documents, including consistent use of defined terms. Self-paced participants finish with a live one-on-one coaching session on the policy they wrote. Group courses include individual written instructor feedback.
Polish
Download the Full Course Outline

Your Policy Writing Instructors

Expert instructors. Your real policies.
Feedback that sticks.

grace cuddy policy writing instructor

Grace Cuddy

Senior Instructor

Business writing coach for international teams across Europe and the United States.

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Business Writing Technical Writing Writing with AI ESL Writing
Bailey Lang headshot

Bailey Lang

Instructor

Ph.D. in rhetoric and writing; a decade coaching professionals to write clearly, concisely, and with authority.

 

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Business Writing Technical Writing
Elisabeth O'Quinn policy writing instructor

Elisabeth O'Quinn

Senior Instructor

Business writing and content specialist with extensive experience editing and coaching professionals.

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Business Writing Technical Writing Writing with AI
Katie Almeida Spencer

Katie Almeida Spencer

Instructor

Writing coach and instructor whose clients include DuPont, Shell, and the World Wildlife Fund. 

 

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Business Writing ESL Writing Technical Writing
Meet Our Team

Policy and Procedure Training Results

Instructional Solutions has delivered policy writing training to the Federal Transit Administration, the International Trade Administration, the California Bar Association, and more.

Featured Client

Federal Transit Administration

Our policy writing training helped the Federal Transit Administration’s research professionals turn complex information into clear, actionable documents for decision-makers. After training, twice as many respondents rated their writing skills as advanced, and participants anticipated saving an average of 27% of their writing time.

View Case Study View Evaluations
4.57/5

Participant Rating

Virtual Project Lead

“Excellent facilitation. She used clear language and helpful resources and gave us meaningful examples to help me understand the ‘what’ vs ‘why.’”

Deputy Officer

Federal Transit Administration

Self-Paced Participant

“This training gave me a clear process for turning complex research into policy documents that help decision-makers understand what matters and why.”

Research Analyst

International Trade Administration

Virtual Participant

“I now approach policy writing with greater focus—leading with the main point, organizing the evidence, and making every sentence count.”

Analyst

California Bar Association

Frequently Asked Questions About Policy Writing Training

Effective policy writing states exactly what is required, who it applies to, and why, in language every reader interprets the same way. It depends on knowing your readers, structuring the policy so it is easy to navigate, and choosing precise words. This course teaches a repeatable process for doing that in every policy you write.

Yes. The self-paced online course is a practicum: you plan, draft, and edit an actual policy from your work, receive two rounds of written instructor feedback, and finish with a live one-on-one coaching session.

Yes. Our policy and procedure writing training, virtual or onsite, is built around your organization's actual policies, regulatory environment, and standards. We can customize our existing curriculum, combine multiple courses, or develop a new course.

The course covers the policies you write at work. Typical examples include HR and workplace policies, IT and data security policies, compliance policies, environmental policies, and complete policy and procedure manuals.

A policy states what is required and why. A standard operating procedure explains step by step how to carry out a task. This course focuses on writing policies and keeping them aligned with procedures. The SOP Writing Course focuses on writing the procedures themselves.

The self-paced course ends with a live, one-on-one session with your instructor to review the policy you planned, drafted, and edited in the course. You get structured feedback on clarity, structure, and language, and you leave with a polished policy.

The self-paced course requires about 8 hours of total time, across two months of access time to your course and instructor. Live group training requires about 7.5 hours of instruction time, but can be customized and condensed and delivered incrementally.

Group training accommodates teams of any size. We cap each group at 18 participants to keep the training highly interactive, and we can run multiple cohorts for larger organizations. Volume discounts apply.

No prior writing training is required. The course works for professionals at every level, from those writing their first policy to managers responsible for an entire policy manual.

Yes. You receive a personalized certificate of completion that you can share on LinkedIn, print, or list on your résumé. 

Get Started

Ready to write policies people understand and follow?

Choose your path below or download the full course outline to review with your team.

For Groups & Teams

Instructor-Led Training

Request Information and Pricing Download Course Outline

For Individuals

Self-Paced Practicum

Enroll Now ($895) Request a Recommendation