Managing Email Volume

If your inbox feels a bit cluttered, you've let messages pile up, or you just haven't found an effective email strategy that works for you, it's likely affecting your overall business writing more than you realize. Unrelenting email impedes our ability to think critically. Critical thinking, reflection, and planning are the foundation of good business writing. We need to control disruptions to think clearly.

The video below from our instructor Elisabeth O'Quinn provides specific tips to manage email volume, based on research and our recommendations:


If you found our managing email volume video helpful, our Business Email Writing course will provide the deeper dive into email writing that you've been looking for. This course includes instructor feedback on actual emails written in the course and is available for individuals and groups.