Who is this course for?
This course is a great fit for you or your organization if:
- You work on a team that uses email as a major communication tool.
- You are managing a group or division that communicates via email.
- You have a tough time getting responses to the emails you send.
- Your staff sends emails that are too vague, too dense, or too frequent.
The speed and volume of email have dramatically changed business communication. The not-so-old standards for professional correspondence have changed and will continue to do so. Employees need to know the best strategies to communicate effectively.
An effective business email is easily understood.
But, it is not so easily written.
We have all received poorly written emails. These emails are unclear, indirect, and often get ignored. They can cause confusion. They can also be detrimental to business if projects are impeded or if clients misinterpret information.
Fortunately, this communication skill can be transformed with the right training and tools. We have tested processes and resource materials that professionals were able to apply directly to their daily writing. These clearer emails improve business communication and productivity.
Course Certificate
After completing the course, you will earn a personalized certificate. You can display your certificate in the certification section of your LinkedIn profile, download it to print, or mention it in your résumé.
In this comprehensive email writing workshop we will teach you:
- How to write better emails faster
- Reader-focused strategies to improve response rates
- Our 6-step process to succeed in business writing
- Grammar, formatting, and software tips to improve readability
- Tactics to manage email volume
Includes individual feedback
This course includes award-winning instructor coaching and feedback and ongoing support.
Email Writing Course Instructors
Grace Cuddy
Graduate courses in Composition from Pompeau Fabra University
ESL Teaching Certification from Canterbury Consulting
B.A. in International Studies and Communication from Elon University
Grace supports Instructional Solutions' online courses and also works with individuals and groups from several multinational companies across Europe as a business writing coach.
She is bilingual in English and Spanish and has traveled extensively, providing a keen sensitivity to global writing. She has a strong background in corporate communication and management and successfully developed cross-functional writing and communication processes in a large corporate team. She is also a successful blogger and has received rave reviews from her writing critiques and coaching for our work with DuPont, Liberty Mutual, and many other groups.
She is bilingual in English and Spanish. She enjoys yoga, travel, and dance. She splits her time between New York City and Madrid.
Elisabeth O'Quinn
B.S. in Business & Economic Development from Abraham Baldwin Agricultural College
M.B.A. with a specialization in International Finance & Investments from the University of North Carolina
Elisabeth has a unique combination of business and business writing acumen, with extensive background in writing, editing, and content marketing management.
She has supported a variety of businesses, writing blog articles, reports, presentations, and editing business documents. She has supported many of our clients with rave reviews of her writing feedback.
Lisa Nelles
B.A. in English and Creative Writing from Waldorf University
M.F.A. in Creative Writing from the University of Alaska Fairbanks
Lisa is an experienced technical writer and editor specializing in process and procedure documentation. She made her mark in aviation by developing and writing technical manuals that supported successful new programs for airlines of all sizes and set new standards for manuals in the industry.
She has also taught and tutored academic and technical writing for university students in a variety of fields. She loves helping people improve their writing to improve their careers.
She holds a B.A. in English and Creative Writing from Waldorf University and an M.F.A. in Creative Writing from the University of Alaska Fairbanks.
In her free time, she enjoys writing creatively, crafting, and outdoor adventuring with her husband and twin boys. She splits her time between Iowa and Alaska.
Terrance Collins
B.A. In Journalism and International Business from The University of Wisconsin-Madison
Terrance has deep experience in both writing and business. He has spent much of his professional life in sales and marketing positions in technology companies, where he was always the go-to person for writing. After 15 years in sales and marketing at IBM, he spent several years working internationally for Amdahl and Lotus Development in Australia and Japan. He spent four years in Rotterdam and London as European Managing Director for Persoft, Inc., a leading networking software company.
For the past six years, he held senior editing and writing coaching positions at Huawei in Shenzhen, China, and with The Motley Fool.
He enjoys gardening, travel, and pétanque. The top entry on his bucket list is to walk a sizeable part of the Camino de Santiago in Spain and France.
Become a Better Email Writer
For individuals and groups.
$645
Sign up today and start learning how to become a better business email writer.
We offer customized online and onsite courses and exercises that match your company's needs. Click below to schedule a discussion.
Call us at 609-683-8100 or
