Phone: 609-683-8100

Business Writing Topic Training via Webinar

One-hour, live, instructor-led webinars address business writing topics specific to your group. Here is a list of webinars commonly requested. Contact us to discuss the topics that best meet your group's needs.

Current Business Writing Topic Webinars:

  • Perfect Punctuation
    This one-hour live training illustrates how to correctly punctuate the three most common business writing punctuation errors:
    • Ending punctuation in bullet lists
    • How and when to use contractions
    • Using commas correctly in introductory clauses 
  • Manage Email: Improve Productivity
    This session explains how to best manage your inbox and email practices to maximize information flow and regain your time. 
  • Write to the Point: Eliminate Wordiness
    This session examines best practices to eliminate deadwood from your writing, to create concise and interesting text. Goal: reduce the length of most documents by 20%.

  • Format: Improve Absorbability
    Your readers receive hundreds of messages a day. Learn how to format your messages to cut through this overload and increase at-a-glance absorbability for your reader. This session focuses on email format, but techniques are applicable for all documents.

  • Business Writing Grammar
    This session examines your particular identified grammar topic. Typical topics are subject/verb agreement, its vs. it's, run-on and fragmented sentences, word choice errors, split infinitives and the question of using me, myself or I. However, you can identify any grammar topic you wish corrected.
  • Existing client discounts and additional topics are available. Contact us for pricing and to discuss your preferred topics.

Available to online groups
Contact us for group discounts

Customized topics available

Discuss Best Approach for Your Group

Your Topics Addressed

Schedule Discussion

Or, call us at 609-683-8100

“Specific, relevant improvements to managing email volume. We accomplished much in one hour.”

Sales Manager
Macmillan Publishing

“Great instruction to improve clarity! Who knew verbs could do so much! My team appreciated the instructor's warmth and engagement.”

Office Manager
Senator Libour's Office

Key Outcomes

  • Specific topic training, relevant to your group
  • Remote delivery
  • Interactive, live training with instructor clarification and all questions answered
  • Topic resource links included

Schedule Discussion      


Course Instructors

mary cullen

Mary Cullen

M.A. in English Literature from Boston College and C.A.G.S in Composition and Rhetoric from the University of New Hampshire

Mary founded Instructional Solutions in 1998, and is an internationally recognized business writing trainer and executive writing coach with two decades of experience helping thousands of individuals and businesses master the strategic skill of business writing. She excels at designing customized business writing training programs to maximize productivity, advance business objectives, and convey complex information.

Mary leads the project management and instructional design on customized courses. She also personally teaches the first courses launched for a client, and trains the instructors who lead ongoing training.

She holds a B.A. in English from the University of Rhode Island, a M.A. in English Literature from Boston College, and a C.A.G.S. in Composition and Rhetoric from the University of New Hampshire.

She lives in Princeton, New Jersey where she enjoys yoga, running, cooking, tinkering with new technologies, and most especially her family.


Grace Cuddy

B.A. in International Studies and Communication from Elon University

Grace worked as a writing tutor at Elon University, where she focused on working with non-native writers and business information flow. She is a successful blogger, and adept at business writing in social media and collaborative writing.

She holds a B.A. in International Studies and Communication from Elon University, and has completed graduate work in Composition and Rhetoric from Pompeu Fabra University in Barcelona. She has supported training for our clients at DuPont, Liberty Mutual, USTA, Transocean, and Hillphoenix with stellar client reviews. 

She is bilingual in English and Spanish, and has traveled extensively, providing a keen sensitivity to global writing. She lives in New York City.