Business Writing Techniques Course for Non-Native English Writers

Learn how to improve your business writing. Our flagship business writing course for non-native English writers teaches a proven step-by-step process to write faster and more effectively.

Available for groups as a self-paced online course, instructor-led virtual or instructor-led onsite training, and for individuals as a self-paced online course.

Course overview

The simple truth is most non-native business people struggle to present their ideas through written text effectively with confidence. This course will help you or your team to develop professional writing skills. Effective English business writing is one of the most important skills for personal and organizational success. 

English has emerged as the leading language of business. Today, 1.75 billion people speak English at a useful level. Being able to command the English language has become a valuable professional skill.

Albert Saiz professor of economics at MIT estimates being able to speak English as a second language can increase your income by 10 to 20 percent. 

The secret to being a great English writer is the ability to refine complex ideas and express them concisely. The good news is this is exactly what we teach you to do in this course.

Once you finish the Effective Business Writing Techniques Course for Non-Native Writers you will be able to:
  • Use a proven process to plan and write any document in English.
  • Write effective internal and external business documents, email, and reports.
  • Quickly generate and organize your ideas.
  • Tailor your writing style dependent on the audience and goals of the document.
  • Write clearer and more concise documents.
  • Communicate more effectively both internally and externally from your organization.
  • Write with correct, clear language.
Download the outline
business writing non native writers outline image
This complete course outline will show you exactly how we structure our classes to help your non-native team or you quickly become an advanced business writer in weeks.
Individual enrollment
Individual enrollment
Online self-paced course available for individuals. Sign up today and start learning how to become a better professional writer.
Group enrollment
Online self-paced courses, instructor-led virtual courses, and instructor-led onsite courses can all be customized to match your company's needs. Group discounts apply.

Who is this course for?

This training is a great fit for you or your organization if:

  • You're a non-native speaker looking to increase your ability to communicate professionally in English.
  • You're in charge of a group or division in your company and looking to improve non-native members of your team's communication and professionalism.
  • You're an individual looking to improve your skills to get a raise, become more effective in your communication, or become more qualified for a new job.
  • You've recently moved to a role where you need to write more technical or analytical reports and documents.
  • You want to become better in English business writing, but you don't know strategies specific to your skill gaps.
  • You need grammar and syntax instruction on how to naturally use the English language. 

This course is probably not for someone with an elementary proficiency of English who is not looking to use English in a professional setting.

The most difficult part of professional communication is effectively writing for your audience and expressing complexity in an easy-to-understand way.

Business writing is an essential skill for every working professional. It is critical that you can communicate with individuals both inside and outside of your organization. Write to minimize confusion, avoid expensive mistakes, and evade 50-thread email chains.

The point is your company (and your job) depends on clear communication.

Yet, so many business professionals continue to make the same embarrassing mistakes and feel overwhelmed when synthesizing and communicating complex information to multiple audiences.

If you are feeling overwhelmed by reports, emails, meetings, and interruptions then there is probably a breakdown in your writing process.

Our students continually tell us that they didn't even realize the mistakes and missed opportunities they were making every day.

Imagine being able to quickly and effectively write communication, making it easy for colleagues, auditors, compliance, executives, or potential clients to understand your message.

Remember – the goal of this course is to teach you strategies to become a more strategic business writer. This means you will be able to present complex information clearly and correctly, regardless of the type of document and audience.]

Browse all business writing courses here.

Course Certificate

Course Certificate

After completing the course, you will earn a personalized certificate. You can display your certificate in the certification section of your LinkedIn profile, download to print, or mention it in your résumé.

Individual feedback for every student

In this course, you will receive individualized writing feedback from your instructor, who has expertise in both business writing and non-native writing. To truly improve your business writing skills, you need both course instruction and feedback on your actual writing.

After submitting writing exercises, you will receive both subjective and objective feedback from your instructor, which includes a specific grammar diagnosis that tells you what to focus on for the biggest impact, a correction plan, and resources. 

Objective feedback:
  • Does the document have a clear purpose and business objective?
  • Is the document based fully on reader perspective?
  • Does the reader have all the content needed (and none that is not needed) to achieve the business objective of the document?
  • Are there any grammar errors?
Subjective feedback:
  • Is your tone too blunt or too timid?
  • Are your word choices clear and strong?
  • Can you cut any unnecessary words?
  • Is your writing polite and engaging?

Instructor-led group feedback

Onsite training is highly interactive, with many individual, peer, and group activities. We focus on the thinking and planning work that is the foundation ofbusiness writing, as well as sharpening syntax and grammar. 

Our instructor-led virtual training is equally as engaging, with plenty of "aha!" moments and interactive group and individual exercises.

Learn more about our self-paced online, instructor-led virtual, and instructor-led onsite group trainings.

Our students’ feedback See all testimonials
If you want to reduce your stress level at work, take this course! You will be able to respond faster and confidently to urgent emails.
Environmental Engineer

Dept of the Navy

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The instructor (Grace) did a great job and her feedback is very useful!

I think it is a great course to improve your business writing in English for everyone. Especially for those who have not identified the ways to improve your writing yet.

Novo Nordisk

This is a very useful course to learn about American business writing and to understand one's usual writing mistakes are.

I was impressed with Grace's kind and warm feedback on my writing assignments and course goals/challenges. Thank you so much!

Novo Nordisk

It's a lot more about personal development than writing huge essays. Super easy and very fluid. Easy to grasp concepts that are simple to apply to daily work.
Senior Application Developer and Administrator

KLD Engineering

KLD Logo
As a non-native English speaker I was able to identify and correct common errors in grammar, text structure, and word choice. I found this training very useful!
Public Affairs Executive


The major benefit is that I can use these techniques in all of my daily work. The grammar corrections helped me identify my typical errors.
Regulatory Affairs Manager

Novo Nordisk

Novo Nordisk logo
My instructor was so helpful and her detailed comments about my writing exercises showed me where my writing can have more impact.
Sales Representative


My writing is more concise as a result of the traing. I’ve received strong tools, ongoing support and knowledge
Business Analyst


One of the benefits is to understand how efficient business writing is crucial. This course helped me to write effectively.


non native business writer
In this comprehensive writing workshop we will teach you how to:
  • Optimize your business writing process so that you can write any document at work confidently.
  • Spend 30% less time on each document.
  • Write more efficiently and effectively.
  • Write with purpose, so there is no doubt what the reader's next action should be.
  • Diagnose and correct your specific grammar errors.


What is included in this course?

This business writing course is split into several detailed sections.

Module 1
An Introduction and Self-Assessment

This module outlines the necessary foundation for writing better content and process. We will work with you to develop specific learning goals that you want to achieve by the end of the course. This will help us to define your specific skill gaps when writing for an English business audience. 

Module 2
The 6-Steps to Effective Business Writing

Learn our step-by-step process to write more effectively for an English business audience. After this module, you will be able to synthesize complex technical concepts clearly and convey them through written text. You will be able to organize better and help your reader respond accurately. 

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The ability for you to communicate complex information logically is a huge competitive advantage. We will also teach you how to avoid writer's block, write faster, and reduce errors.

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Module 3
Importance of Organization

Learn how to organize your documents for clarity. Nothing is worse than getting a document that is difficult to understand due to poor organization. This module includes tips and tricks on how to organize the beginning, middle, and end of your document and make it quick to scan.

Module 4
Internal Documents

Learn how to write better internal documents. Better communication inside your organization can lead to fewer meetings, higher productivity, and less chaos. A poll by The Economist found 83% of employees report that poor business language skills have resulted in an adverse impact on their organizations. This course will help you strengthen your internal communication skills. 

Module 5
Letters and External Documents

Learn best practices when writing to external stakeholders. A writing mistake to a team member may be overlooked, but you can be sure it will be noticed by a new customer, supplier, or regulator. It is crucial you can communicate professionally with external stakeholders.

Module 6
Email Use and Structure

Email now accounts for over 25% of our time in the workplace. In this module, we show you how to save time and better manage high email volume. Learn how to structure and write grammatically correct emails that get results.

Module 7
Structure and Strategy for Reports

Report writing can be a daunting task if you do not have a strategy. We will provide you with an overview of the components for a report and teach you to write more clearly. You will learn how to drastically improve your report effectiveness by learning how to write a comprehensive executive summary.

Module 8
Organization and Presentation

In this module, we share the best tips for organizing and presenting information. Clear writing ensures your reader understands your main points. You will also learn how to format documents depending on their purpose. A clear format will guarantee your work looks complete, professional, and engaging to your reader.

Module 9
Clarity and Word Choice

Do you want to learn how to choose the right words in English? Natural word combinations are an important part of writing a clear document. In this module, we focus on improving clarity through word choice. You will learn how to craft sentences that are both correct and succinct, to support the goals of your document. Your instructor will identify your errors and provide a customized correction strategy.

Module 10
Style and Tone

Style and tone may change depending on the type of document you are writing. Also, the correct tone encourages engagement and also positions you as a professional. In this section, we will teach you how to write with a competent, polished, confident tone.

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Imagine being able to write in a natural English style and tone. Your tone is a reflection of you as a writer and affects how your reader will receive the information.

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Full Course Outline

Key skills you will learn:

  • Convey complex information clearly through your writing
  • Identify and correct your individual grammar errors
  • Significantly reduce time spent writing documents
  • Include well organized, relevant content
  • Organize and format text to be easy to read
  • Professionally disagree and persuade through written text
  • Proofread your work for errors
  • Plan a document's structure to avoid writer's block
  • Utilize tools to analyze tone, jargon, and readability
  • Project competency and professionalism in all documents, including letters, memos, email, and reports
Feature  Includes individual feedback

This course includes award-winning instructor coaching and feedback and ongoing support.

Non-Native Business Writing Course Instructors


Katie Almeida Spencer

  • M.A. in Applied Linguistics from the University of Massachusetts Boston

  • B.A. in Journalism from the University of Rhode Island

Katie is an experienced Business Writing and English as a Second Language instructor, business writing coach, and teacher trainer. She taught Business Writing, Non-Native Writing, and Academic Writing at the University of Massachusetts Boston.

She is very skilled at evaluating both the substance and language of business documents. Her writing critiques, instruction, and coaching have received stellar evaluations from our clients at Chartis Consulting, DuPont, Shell, Southern Middlesex Opportunity Council, and the World Wildlife Fund.

She holds a B.A. in Journalism from the University of Rhode Island and an M.A. in Applied Linguistics from the University of Massachusetts Boston. 

Katie lives in Rhode Island with her husband, toddler, and very old dog. When not teaching or creating courses, she can be found doing something (anything!) outside with her little family.


Grace Cuddy

  • Graduate courses in Composition from Pompeau Fabra University

  • ESL Teaching Certification from Canterbury Consulting

  • B.A. in International Studies and Communication from Elon University

Grace supports Instructional Solutions' online courses and also works with individuals and groups from several multinational companies across Europe as a business writing coach.

She is bilingual in English and Spanish and has traveled extensively, providing a keen sensitivity to global writing. She has a strong background in corporate communication and management, is also a successful blogger, and has received rave reviews from her writing critiques and coaching for our work with Oryx Energy, U.S. Marine Corps, and T-Mobile.

She enjoys yoga, travel, and dance. She splits her time between New York City and Madrid.

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Terrance Collins

  • B.A. In Journalism and International Business from The University of Wisconsin-Madison

Terrance has deep experience in both writing and business. He has spent much of his professional life in sales and marketing positions in technology companies, where he was always the go-to person for writing. After 15 years in sales and marketing at IBM, he spent several years working internationally for Amdahl and Lotus Development in Australia and Japan. He spent four years in Rotterdam and London as European Managing Director for Persoft, Inc., a leading networking software company.

For the past six years, he held senior editing and writing coaching positions at Huawei in Shenzhen, China, and with The Motley Fool.

He enjoys gardening, travel, and pétanque. The top entry on his bucket list is to walk a sizeable part of the Camino de Santiago in Spain and France.

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Lisa Nelles

  • B.A. in English and Creative Writing from Waldorf University

  • M.F.A. in Creative Writing from the University of Alaska Fairbanks

Lisa is an experienced technical writer and editor specializing in process and procedure documentation. She made her mark in aviation by developing and writing technical manuals that supported successful new programs for airlines of all sizes and set new standards for manuals in the industry.

She has also taught and tutored academic and technical writing for university students in a variety of fields. She loves helping people improve their writing to improve their careers.

In her free time, she enjoys writing creatively, crafting, and outdoor adventuring with her husband and twin boys. She splits her time between Iowa and Alaska.


Elisabeth O'Quinn

  • B.S. in Business & Economic Development from Abraham Baldwin Agricultural College

  • M.B.A. with a specialization in International Finance & Investments from the University of North Carolina

Elisabeth has a unique combination of business and business writing acumen, with extensive background in writing, editing, and content marketing management.

She has supported a variety of businesses, writing blog articles, reports, presentations, and editing business documents. She has supported many of our clients with rave reviews of her writing feedback.

Elisabeth lives in Georgia with her cat and rescue pup. In addition to writing, she loves traveling with her twin sister, learning German, and creating watercolor prints. 
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Haley Larsen

  • M.A. in Literature and Culture from Oregon State University

  • Currently completing her Doctoral Dissertation in English from Purdue University

Haley is a professional writer and content strategist with years of teaching experience. 

She has experience teaching academic research methods, college writing, and business writing — and loves them all. She enjoys helping learners from all industries improve their writing skills and find their voice.

When she's not reading, you can find her doing yoga, watching football, or hiking the mountain trails above her home in Salt Lake City, Utah.

Become a Better Business Writer

For individuals and groups.

Individual enrollment
Individual enrollment


Sign up today and start learning how to become a better professional writer in English.

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