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Mary Cullen

Mary Cullen
March 9, 2022
Mary founded Instructional Solutions in 1998, and is an internationally recognized business writing trainer and executive writing coach with two decades of experience helping thousands of individuals and businesses master the strategic skill of business writing. She excels at designing customized business writing training programs to maximize productivity, advance business objectives, and convey complex information. She holds a B.A. in English from the University of Rhode Island, an M.A. in English Literature from Boston College, and a C.A.G.S. in Composition and Rhetoric from the University of New Hampshire.
Articles By Mary Cullen

Business Writing: Short Writing Reaps Long Benefits

“Say all you have to say in the fewest words possible, or your reader will be sure to skip them; and in the plainest ...

Business Grammar: Using Ensure, Assure, and Insure Correctly

This one paragraph contains a business grammar error. Find and correct it. Most important is insuring your clients are well ...

Summarizing What Matters in Business Writing

One business writing skill separates advanced business writers from those who are merely functionally proficient. It is the ...

How to Write a Business Report with Colleagues Collaboratively

Do you collaboratively write reports with colleagues? Do you find it hard to keep a sense of coherence across the report and ...

How to Measure Employee Business Writing Skills

One of the challenges of improving business writing in an organization is actually measuring business writing skills. "Good ...

Personality vs. Professionalism in Business Writing

Where is the line between personality and professionalism in business writing tone? How much of our personality should ...

Techniques to Bring Clarity to Business Writing

Effective business writing translates complexity into clear language. This article will explain the basics of clarity as ...

#1 Business Writing Recommendation for Everything You Write at Work

There are two fundamental questions that you should ask yourself before you write anything in business. Actually, you should ...

Complement or Compliment?

This statement contains a business grammar error about using compliment or complement. Find and correct it.

How to Evaluate Writing Skills in a Performance Review

To accurately measure employee business writing, it is critical to link the business goals of the employee's key documents ...

What Not to Include in Your Business Email Signature

A business email signature I received today from a Human Resource manager included this somewhat inspirational quote: “Just ...

Should Contractions be Used in Business Writing?

A contraction is a shortened form of a word or phrase, with the omitted letters replaced with an apostrophe. For example, ...

4 Business Writing Lessons from Steve Jobs

Visionary Steve Jobs passed away yesterday from the same illness that took my father. I've long admired Steve Jobs' vision ...

Business Thank You Letter How To

When is the last time you received a special thank you as a customer? Sure, we all get those general template messages or ...

Proofreading Techniques When Time is Tight